General Information Main: (604) 434-1323
Hospice Care Contact Main: (604) 412-2174
7451 Sussex Avenue Burnaby, BC V5J 5C2

Being the only faith-based care home in British Columbia, which is founded jointly by three Christian denominations, makes St. Michael's Centre unique.

St. Michael's Centre provides exceptional care to 128 individuals who are experiencing complex and challenging health care needs.

On February 7th, 1992, St. Michael's Centre continued its tradition of excellence in care when it's 16-bed hospice was opened.

St Michaels Centre We Honour The Human Spirit

Dear families and donors,

As a valued friend of St. Michael’s Centre, we want to let you know that an important change is taking place.  Providence Health Care’s management contract with St. Michael’s Centre concluded this past spring. This means the relationship between St. Paul’s Foundation and St. Michael’s Centre is changing.  After a full year of discussion, we have concluded that as of March 31, 2020, St. Paul’s Foundation will no longer represent St. Michael’s Centre.  The St. Michael’s Centre Board of Directors is pleased to announce that we will be entering into a new partnership with Burnaby Hospital Foundation.  The Board extends its deepest appreciation to the St. Paul’s Foundation for their support in raising funds for our elders at St. Michael’s Centre, and for assisting St. Michael’s Centre to transition to Burnaby Hospital Foundation.  Burnaby Hospital Foundation has been serving the Burnaby community since 1982.  Burnaby Hospital Foundation and St. Michael’s Centre will work in partnership to provide services across a continuum of care for elders in the Burnaby Community.

You can still give to St. Michael’s Centre through the St. Paul’s Foundation until March 31, 2020.  As of April 1, 2020, your donations to St. Michael’s Centre will go through Burnaby Hospital Foundation.  Thank you in advance for your invaluable support!

ST. MICHAEL'S CENTRE

We honour the human spirit, with a foundation of quality care, fiscal sustainability, leadership, and accountability.

In late 1974, the Anglican, United, and Roman Catholic Churches decided to create a warm and welcoming care centre in Burnaby open to persons of all backgrounds and faith traditions. St. Michael is recorded in the Jewish, Christian, and Islamic faiths as a protector and healing angel.

St. Michael’s Centre supports person-centred care by engaging our residents in daily living with meaningful activities and strong interpersonal connections.

St. Michael’s is the only hospice in Burnaby. The sensitive and specialized care provided to persons transitioning from life is arguably what St. Michael’s Centre is best known for in the community.

EVERY MOMENT COUNTS

St Michaels Centre Every Moment Counts Compassionate Care

COMPASSIONATE CARE

We honour your dignity

St Michaels Centre Every Moment Counts Warm Inviting

WARM AND INVITING

This is your home

St Michaels Centre Every Moment Counts We Are A Community

WE ARE A COMMUNITY

We'll take care of you

St Michaels Centre Be A Part Of Growing Our Caring Community

BE A PART OF GROWING OUR CARING COMMUNITY

For the past twenty two years, St. Michael’s Centre has been the most wonderful place to work. I truly enjoy the long-term relationships that are formed with staff, residents, their family members and volunteers.

As a long-term care home and not an acute care hospital, residents live here for months and years rather than just days at a time, leading to more job satisfaction, better relationships and overall better outcomes for residents and staff alike.

Because the emphasis is on being a home, not a health care facility, residents feel like family rather than clients or patients.

Lisa, Occupational Therapist

We are always looking for dedicated individuals who are able and willing to volunteer their time to support our residents.

Update: Outbreak update- October 30, 2020 #5 (~2.45PM)

New Cases/Swabs:  We remain in outbreak mode on the B and A1 units due to the 2 positive staff cases earlier this week.

  • No new staff cases;  No residents have tested positive, and we continue to monitor residents twice/day.
  • Extra cleaners are being brought in to provide enhanced cleaning.
  • Supplies are in good reserve, and staff education has been reinforced on hand hygiene and PPE use.

The one thing that is noticeable is that there is calm, and peace on the units.  Our staff and leadership teams are looking after your loved ones, and doing an incredible job.

Weekend Leadership Coverage is in place to ensure the necessary oversight.

We Continue to…

  • Have daily morning meetings with the Fraser Health Infection Control Team to review the actions underway.
  • Reinforce staff education on PPE use and Hand Hygiene.

We continue to practice our values of quality care and honouring the human spirit, as we care for your loved ones.  May we all be guided by love.

We have received positive feedback about the way we are keeping you informed.   Thank you, and please continue to provide constructive feedback on our communication updates to you.

SMC Clinical/Leadership Team

_____________________________________________________________________________________________________________________________________________________________________

Update: Outbreak update- October 29, 2020 #4 (~3:10PM)

We remain in outbreak mode due to the 2 confirmed positive staff cases earlier this week.

  • No new staff cases
  • No residents have tested positive, and we continue monitoring residents for symptoms.

Our staff are pulling together, adapting, and finding solutions to complex challenges as they arise.  We are looking after your loved ones.  Staff are working extremely hard and going above and beyond their regular duties to pitch in.  We’re grateful for a hard working team.

What’s new…

  • Important:  The decision was taken to swab: i) All SMC staff, and ii) All residents in the affected B and A1 units.  The mass swabbing is a proactive and positive step that will identify positive cases, and allow us to act quickly and decisively.   Extra resources were brought in this morning to support this mass swabbing.
  • Daily morning meetings continue with the Fraser Health Infection Control Team to review the actions underway.
  • In B and A1, the affected units:  Residents are being cared and provided meals in their rooms.
  • A clinical nurse educator has been to SMC to educate staff on PPE use and Hand Hygiene.
  • We have purchased additional equipment to help with care.
  • Additional housekeeping staff for enhanced cleaning has been implemented on the affected units.  Our therapies team continues to provide enhanced cleaning in non-affected areas of the building.

We continue to practice our values of quality care and honouring the human spirit as we care for your loved ones.  May we all be guided by love.

Please provide us with any constructive feedback on our communication updates to you.

SMC Clinical Team

_____________________________________________________________________________________________________________________________________________________________________

 

Update: Outbreak update- October 28, 2020 #3 (~4PM) 

We have no new cases at St. Michael’s Centre.  We remain in outbreak mode with two (2) confirmed positive staff cases.  No residents have tested positive and we continue monitoring them for symptoms.

Our staff are pulling together, adapting, and finding solutions to complex challenges as they arise.  People are working outside their regular duties to pitch in wherever they can.  We’re grateful for a hard working team.

What’s new…

  • We are meeting daily with the Fraser Health Infection Control Team to review all of the actions underway.
  • In B and A1, the affected units where the staff who tested positive last worked, residents are remaining in their rooms where they are receiving care and meals.
  • We are scheduling additional housekeeping staff for enhanced cleaning on affected units.  Our therapies team continues to provide enhanced cleaning in non-affected areas of the building.
  • We have improved our screening procedure based on suggestions from Fraser Health.

We continue to practice our values of quality care and honouring the human spirit as we care for your loved ones.

May we all be guided by love.

SMC Clinical Team

_____________________________________________________________________________________________________________________________________________________________________

Update:  Outbreak update- October 27, 2020 #2 (~5:20PM)

As of today, Tuesday October 27, 2020, a second SMC staff member has tested positive for COVID-19.   No residents currently have symptoms and we continue to monitor our residents twice/day.  The Fraser Health Authority’s Response and Infection Control Team have been on site today, reviewing our practices, touring the building and making recommendations.  We are adapting our staffing, cleaning protocols, and doing everything we can to keep your loved ones safe.

Family social visits are cancelled during the outbreak.

Virtual visits:  We anticipate we may resume virtual/iPad/Facetime visits later this week, after we have had time to plan and implement the necessary safety protocols.  Please call, or email our Therapies Team to arrange a visit.  We ask for your patience as we expect a high number of calls:

604-434-1323 ext. 123

therapies@stmichaels.bc.ca

Essential visits will continue for those residents approaching end of life.  Essential visitors must be screened, wear a mask, sanitize hands, and travel directly to the resident they are visiting and then directly to the exit after the visit.

There are three ways we will be communicating regular updates to families:

  • St. Michael’s Centre websitewww.stmichaels.bc.ca – Click on the red banner at the top of the site for COVID-19 updates.
  • Daily Phone Recording (Not in place yet) – When you call St. Michael’s the first thing you will hear is current outbreak information.  This will be updated daily.
  • Emails – We will continue sending regular updates by email.

The well-being of your loved ones is our absolute priority! It’s the reason we are here…we appreciate all your support.

If you have any questions, please do not hesitate to contact Malou Cordero (604.412.2185) or Eveling Rivera (604.434.1323 #167)

SMC Clinical Team

_____________________________________________________________________________________________________________________________________________________________________

Update:  Outbreak update- October 26, 2020 #1

Our team wanted to inform you that a staff member at St. Michael’s Centre has tested positive for COVID-19.

  • The Public Health team declared an outbreak for SMC this evening, October 26 at 8:10PM. The unit that is specifically affected is A1.
  • We will follow the guidance provided by Public Health and the Fraser Health Authority COVID-19 Team, and work side by side with them. They will assess our situation and provide direction on our activities moving forward.

This exposure does not mean that your family member is sick with COVID-19.

Residents and staff continued to be screened twice-daily for any signs of illness.  Those who develop symptoms will be isolated, tested for COVID-19 and provided the care they need.

The health and safety of our residents and staff is our first priority and a responsibility we take very seriously. To date, as part of our proactive management, the following measures are in place to prevent the spread of COVID-19 at SMC:

  • Staff are wearing mandatory PPE- procedure mask that covers their mouth and nose, eye protection and other personal protective equipment as recommended;
  • Enhancing our daily cleaning practices;
  • Maintenance of 2m of physical distance in dining rooms, tray service or other strategies
  • Cancellation of group activities and client gatherings, while providing one-to-one activity as appropriate;

Visitor access restrictions and screening measures for essential visitors.

How are our residents doing?  At this point, no residents are showing signs of COVID-19 symptoms, and we continue to monitor everyone regularly.  Public Health will be on-site within the next 24-48hrs to provide further direction and support to our team.

We will keep you aware of this information as it comes available.  Based on direction from Fraser Health Authority, the following will be put into place:

  • All residents on A1 will take meals in their rooms.
  • Common areas of the dining room and lounges have been closed to reduce resident grouping
  • Any residents who develop symptoms will be isolated from other residents

What can we tell you about the staff member?  The staff member was not symptomatic while at work, and wore a mask at all times during their recent shifts.  Due to confidentiality, we cannot disclose the name of the staff member, but we can share that he/she is self-isolating at home.

Can we visit our loved ones?  Unfortunately, due to being declared an outbreak, visitations to SMC are suspended until further notice.

NOTE:  The only exception to the above is those residents who are nearing the end of life

Our teams have prepared extensively for this eventuality, and staff have been trained on what to do.  Our teams have every confidence that together, we will respond in a way that is appropriate and considered, for all who live and work at SMC.

We have experienced leadership on-site, and caring, dedicated staff in every unit.  We also have a full supply of PPE.  Please see the attached notice from Fraser Health with additional information.

How will we keep family members informed? 

  • Please click on the Red COVID-19 banner on our website where we will provide regular updates about the situation.
  • We will also continue to update you via email

How can family members help us?   Our staff are focused on providing care and this is their priority.  Family members can help staff by limiting calls to staff, in order to allow the care team to focus on providing care to our residents.  We ask for your cooperation with this.   Should things change for loved one, we will be in contact with you.

Website address: https://stmichaels.bc.ca/ 

If you have any questions, please do not hesitate to contact Malou Cordero (604.412.2185) or Eveling Rivera (604.434.1323 #167)

We will get through this, and our staff and teams will do all in our power to take care of your loved ones.

Thank you

Malou Cordero,                                   Arif Padamshi

Director of Care                                  CEO

 

 

Previous Updates:

Respectful Visits

Update On Indoor Visitations

Update On Families 3

Update: Outbreak update- October 30, 2020 #5 (~2.45PM)

New Cases/Swabs:  We remain in outbreak mode on the B and A1 units due to the 2 positive staff cases earlier this week.

  • No new staff cases;  No residents have tested positive, and we continue to monitor residents twice/day.
  • Extra cleaners are being brought in to provide enhanced cleaning.
  • Supplies are in good reserve, and staff education has been reinforced on hand hygiene and PPE use.

The one thing that is noticeable is that there is calm, and peace on the units.  Our staff and leadership teams are looking after your loved ones, and doing an incredible job.

Weekend Leadership Coverage is in place to ensure the necessary oversight.

We Continue to…

  • Have daily morning meetings with the Fraser Health Infection Control Team to review the actions underway.
  • Reinforce staff education on PPE use and Hand Hygiene.

We continue to practice our values of quality care and honouring the human spirit, as we care for your loved ones.  May we all be guided by love.

We have received positive feedback about the way we are keeping you informed.   Thank you, and please continue to provide constructive feedback on our communication updates to you.

SMC Clinical/Leadership Team

_____________________________________________________________________________________________________________________________________________________________________

Update: Outbreak update- October 29, 2020 #4 (~3:10PM)

We remain in outbreak mode due to the 2 confirmed positive staff cases earlier this week.

  • No new staff cases
  • No residents have tested positive, and we continue monitoring residents for symptoms.

Our staff are pulling together, adapting, and finding solutions to complex challenges as they arise.  We are looking after your loved ones.  Staff are working extremely hard and going above and beyond their regular duties to pitch in.  We’re grateful for a hard working team.

What’s new…

  • Important:  The decision was taken to swab: i) All SMC staff, and ii) All residents in the affected B and A1 units.  The mass swabbing is a proactive and positive step that will identify positive cases, and allow us to act quickly and decisively.   Extra resources were brought in this morning to support this mass swabbing.
  • Daily morning meetings continue with the Fraser Health Infection Control Team to review the actions underway.
  • In B and A1, the affected units:  Residents are being cared and provided meals in their rooms.
  • A clinical nurse educator has been to SMC to educate staff on PPE use and Hand Hygiene.
  • We have purchased additional equipment to help with care.
  • Additional housekeeping staff for enhanced cleaning has been implemented on the affected units.  Our therapies team continues to provide enhanced cleaning in non-affected areas of the building.

We continue to practice our values of quality care and honouring the human spirit as we care for your loved ones.  May we all be guided by love.

Please provide us with any constructive feedback on our communication updates to you.

SMC Clinical Team

_____________________________________________________________________________________________________________________________________________________________________

 

Update: Outbreak update- October 28, 2020 #3 (~4PM) 

We have no new cases at St. Michael’s Centre.  We remain in outbreak mode with two (2) confirmed positive staff cases.  No residents have tested positive and we continue monitoring them for symptoms.

Our staff are pulling together, adapting, and finding solutions to complex challenges as they arise.  People are working outside their regular duties to pitch in wherever they can.  We’re grateful for a hard working team.

What’s new…

  • We are meeting daily with the Fraser Health Infection Control Team to review all of the actions underway.
  • In B and A1, the affected units where the staff who tested positive last worked, residents are remaining in their rooms where they are receiving care and meals.
  • We are scheduling additional housekeeping staff for enhanced cleaning on affected units.  Our therapies team continues to provide enhanced cleaning in non-affected areas of the building.
  • We have improved our screening procedure based on suggestions from Fraser Health.

We continue to practice our values of quality care and honouring the human spirit as we care for your loved ones.

May we all be guided by love.

SMC Clinical Team

_____________________________________________________________________________________________________________________________________________________________________

Update:  Outbreak update- October 27, 2020 #2 (~5:20PM)

As of today, Tuesday October 27, 2020, a second SMC staff member has tested positive for COVID-19.   No residents currently have symptoms and we continue to monitor our residents twice/day.  The Fraser Health Authority’s Response and Infection Control Team have been on site today, reviewing our practices, touring the building and making recommendations.  We are adapting our staffing, cleaning protocols, and doing everything we can to keep your loved ones safe.

Family social visits are cancelled during the outbreak.

Virtual visits:  We anticipate we may resume virtual/iPad/Facetime visits later this week, after we have had time to plan and implement the necessary safety protocols.  Please call, or email our Therapies Team to arrange a visit.  We ask for your patience as we expect a high number of calls:

604-434-1323 ext. 123

therapies@stmichaels.bc.ca

Essential visits will continue for those residents approaching end of life.  Essential visitors must be screened, wear a mask, sanitize hands, and travel directly to the resident they are visiting and then directly to the exit after the visit.

There are three ways we will be communicating regular updates to families:

  • St. Michael’s Centre websitewww.stmichaels.bc.ca – Click on the red banner at the top of the site for COVID-19 updates.
  • Daily Phone Recording (Not in place yet) – When you call St. Michael’s the first thing you will hear is current outbreak information.  This will be updated daily.
  • Emails – We will continue sending regular updates by email.

The well-being of your loved ones is our absolute priority! It’s the reason we are here…we appreciate all your support.

If you have any questions, please do not hesitate to contact Malou Cordero (604.412.2185) or Eveling Rivera (604.434.1323 #167)

SMC Clinical Team

_____________________________________________________________________________________________________________________________________________________________________

Update:  Outbreak update- October 26, 2020 #1

Our team wanted to inform you that a staff member at St. Michael’s Centre has tested positive for COVID-19.

  • The Public Health team declared an outbreak for SMC this evening, October 26 at 8:10PM. The unit that is specifically affected is A1.
  • We will follow the guidance provided by Public Health and the Fraser Health Authority COVID-19 Team, and work side by side with them. They will assess our situation and provide direction on our activities moving forward.

This exposure does not mean that your family member is sick with COVID-19.

Residents and staff continued to be screened twice-daily for any signs of illness.  Those who develop symptoms will be isolated, tested for COVID-19 and provided the care they need.

The health and safety of our residents and staff is our first priority and a responsibility we take very seriously. To date, as part of our proactive management, the following measures are in place to prevent the spread of COVID-19 at SMC:

  • Staff are wearing mandatory PPE- procedure mask that covers their mouth and nose, eye protection and other personal protective equipment as recommended;
  • Enhancing our daily cleaning practices;
  • Maintenance of 2m of physical distance in dining rooms, tray service or other strategies
  • Cancellation of group activities and client gatherings, while providing one-to-one activity as appropriate;

Visitor access restrictions and screening measures for essential visitors.

How are our residents doing?  At this point, no residents are showing signs of COVID-19 symptoms, and we continue to monitor everyone regularly.  Public Health will be on-site within the next 24-48hrs to provide further direction and support to our team.

We will keep you aware of this information as it comes available.  Based on direction from Fraser Health Authority, the following will be put into place:

  • All residents on A1 will take meals in their rooms.
  • Common areas of the dining room and lounges have been closed to reduce resident grouping
  • Any residents who develop symptoms will be isolated from other residents

What can we tell you about the staff member?  The staff member was not symptomatic while at work, and wore a mask at all times during their recent shifts.  Due to confidentiality, we cannot disclose the name of the staff member, but we can share that he/she is self-isolating at home.

Can we visit our loved ones?  Unfortunately, due to being declared an outbreak, visitations to SMC are suspended until further notice.

NOTE:  The only exception to the above is those residents who are nearing the end of life

Our teams have prepared extensively for this eventuality, and staff have been trained on what to do.  Our teams have every confidence that together, we will respond in a way that is appropriate and considered, for all who live and work at SMC.

We have experienced leadership on-site, and caring, dedicated staff in every unit.  We also have a full supply of PPE.  Please see the attached notice from Fraser Health with additional information.

How will we keep family members informed? 

  • Please click on the Red COVID-19 banner on our website where we will provide regular updates about the situation.
  • We will also continue to update you via email

How can family members help us?   Our staff are focused on providing care and this is their priority.  Family members can help staff by limiting calls to staff, in order to allow the care team to focus on providing care to our residents.  We ask for your cooperation with this.   Should things change for loved one, we will be in contact with you.

Website address: https://stmichaels.bc.ca/ 

If you have any questions, please do not hesitate to contact Malou Cordero (604.412.2185) or Eveling Rivera (604.434.1323 #167)

We will get through this, and our staff and teams will do all in our power to take care of your loved ones.

Thank you

Malou Cordero,                                   Arif Padamshi

Director of Care                                  CEO

 

 

Previous Updates:

Respectful Visits

Update On Indoor Visitations

Update On Families 3

Update: Outbreak update- October 30, 2020 #5 (~2.45PM)

New Cases/Swabs:  We remain in outbreak mode on the B and A1 units due to the 2 positive staff cases earlier this week.

  • No new staff cases;  No residents have tested positive, and we continue to monitor residents twice/day.
  • Extra cleaners are being brought in to provide enhanced cleaning.
  • Supplies are in good reserve, and staff education has been reinforced on hand hygiene and PPE use.

The one thing that is noticeable is that there is calm, and peace on the units.  Our staff and leadership teams are looking after your loved ones, and doing an incredible job.

Weekend Leadership Coverage is in place to ensure the necessary oversight.

We Continue to…

  • Have daily morning meetings with the Fraser Health Infection Control Team to review the actions underway.
  • Reinforce staff education on PPE use and Hand Hygiene.

We continue to practice our values of quality care and honouring the human spirit, as we care for your loved ones.  May we all be guided by love.

We have received positive feedback about the way we are keeping you informed.   Thank you, and please continue to provide constructive feedback on our communication updates to you.

SMC Clinical/Leadership Team

_____________________________________________________________________________________________________________________________________________________________________

Update: Outbreak update- October 29, 2020 #4 (~3:10PM)

We remain in outbreak mode due to the 2 confirmed positive staff cases earlier this week.

  • No new staff cases
  • No residents have tested positive, and we continue monitoring residents for symptoms.

Our staff are pulling together, adapting, and finding solutions to complex challenges as they arise.  We are looking after your loved ones.  Staff are working extremely hard and going above and beyond their regular duties to pitch in.  We’re grateful for a hard working team.

What’s new…

  • Important:  The decision was taken to swab: i) All SMC staff, and ii) All residents in the affected B and A1 units.  The mass swabbing is a proactive and positive step that will identify positive cases, and allow us to act quickly and decisively.   Extra resources were brought in this morning to support this mass swabbing.
  • Daily morning meetings continue with the Fraser Health Infection Control Team to review the actions underway.
  • In B and A1, the affected units:  Residents are being cared and provided meals in their rooms.
  • A clinical nurse educator has been to SMC to educate staff on PPE use and Hand Hygiene.
  • We have purchased additional equipment to help with care.
  • Additional housekeeping staff for enhanced cleaning has been implemented on the affected units.  Our therapies team continues to provide enhanced cleaning in non-affected areas of the building.

We continue to practice our values of quality care and honouring the human spirit as we care for your loved ones.  May we all be guided by love.

Please provide us with any constructive feedback on our communication updates to you.

SMC Clinical Team

_____________________________________________________________________________________________________________________________________________________________________

 

Update: Outbreak update- October 28, 2020 #3 (~4PM) 

We have no new cases at St. Michael’s Centre.  We remain in outbreak mode with two (2) confirmed positive staff cases.  No residents have tested positive and we continue monitoring them for symptoms.

Our staff are pulling together, adapting, and finding solutions to complex challenges as they arise.  People are working outside their regular duties to pitch in wherever they can.  We’re grateful for a hard working team.

What’s new…

  • We are meeting daily with the Fraser Health Infection Control Team to review all of the actions underway.
  • In B and A1, the affected units where the staff who tested positive last worked, residents are remaining in their rooms where they are receiving care and meals.
  • We are scheduling additional housekeeping staff for enhanced cleaning on affected units.  Our therapies team continues to provide enhanced cleaning in non-affected areas of the building.
  • We have improved our screening procedure based on suggestions from Fraser Health.

We continue to practice our values of quality care and honouring the human spirit as we care for your loved ones.

May we all be guided by love.

SMC Clinical Team

_____________________________________________________________________________________________________________________________________________________________________

Update:  Outbreak update- October 27, 2020 #2 (~5:20PM)

As of today, Tuesday October 27, 2020, a second SMC staff member has tested positive for COVID-19.   No residents currently have symptoms and we continue to monitor our residents twice/day.  The Fraser Health Authority’s Response and Infection Control Team have been on site today, reviewing our practices, touring the building and making recommendations.  We are adapting our staffing, cleaning protocols, and doing everything we can to keep your loved ones safe.

Family social visits are cancelled during the outbreak.

Virtual visits:  We anticipate we may resume virtual/iPad/Facetime visits later this week, after we have had time to plan and implement the necessary safety protocols.  Please call, or email our Therapies Team to arrange a visit.  We ask for your patience as we expect a high number of calls:

604-434-1323 ext. 123

therapies@stmichaels.bc.ca

Essential visits will continue for those residents approaching end of life.  Essential visitors must be screened, wear a mask, sanitize hands, and travel directly to the resident they are visiting and then directly to the exit after the visit.

There are three ways we will be communicating regular updates to families:

  • St. Michael’s Centre websitewww.stmichaels.bc.ca – Click on the red banner at the top of the site for COVID-19 updates.
  • Daily Phone Recording (Not in place yet) – When you call St. Michael’s the first thing you will hear is current outbreak information.  This will be updated daily.
  • Emails – We will continue sending regular updates by email.

The well-being of your loved ones is our absolute priority! It’s the reason we are here…we appreciate all your support.

If you have any questions, please do not hesitate to contact Malou Cordero (604.412.2185) or Eveling Rivera (604.434.1323 #167)

SMC Clinical Team

_____________________________________________________________________________________________________________________________________________________________________

Update:  Outbreak update- October 26, 2020 #1

Our team wanted to inform you that a staff member at St. Michael’s Centre has tested positive for COVID-19.

  • The Public Health team declared an outbreak for SMC this evening, October 26 at 8:10PM. The unit that is specifically affected is A1.
  • We will follow the guidance provided by Public Health and the Fraser Health Authority COVID-19 Team, and work side by side with them. They will assess our situation and provide direction on our activities moving forward.

This exposure does not mean that your family member is sick with COVID-19.

Residents and staff continued to be screened twice-daily for any signs of illness.  Those who develop symptoms will be isolated, tested for COVID-19 and provided the care they need.

The health and safety of our residents and staff is our first priority and a responsibility we take very seriously. To date, as part of our proactive management, the following measures are in place to prevent the spread of COVID-19 at SMC:

  • Staff are wearing mandatory PPE- procedure mask that covers their mouth and nose, eye protection and other personal protective equipment as recommended;
  • Enhancing our daily cleaning practices;
  • Maintenance of 2m of physical distance in dining rooms, tray service or other strategies
  • Cancellation of group activities and client gatherings, while providing one-to-one activity as appropriate;

Visitor access restrictions and screening measures for essential visitors.

How are our residents doing?  At this point, no residents are showing signs of COVID-19 symptoms, and we continue to monitor everyone regularly.  Public Health will be on-site within the next 24-48hrs to provide further direction and support to our team.

We will keep you aware of this information as it comes available.  Based on direction from Fraser Health Authority, the following will be put into place:

  • All residents on A1 will take meals in their rooms.
  • Common areas of the dining room and lounges have been closed to reduce resident grouping
  • Any residents who develop symptoms will be isolated from other residents

What can we tell you about the staff member?  The staff member was not symptomatic while at work, and wore a mask at all times during their recent shifts.  Due to confidentiality, we cannot disclose the name of the staff member, but we can share that he/she is self-isolating at home.

Can we visit our loved ones?  Unfortunately, due to being declared an outbreak, visitations to SMC are suspended until further notice.

NOTE:  The only exception to the above is those residents who are nearing the end of life

Our teams have prepared extensively for this eventuality, and staff have been trained on what to do.  Our teams have every confidence that together, we will respond in a way that is appropriate and considered, for all who live and work at SMC.

We have experienced leadership on-site, and caring, dedicated staff in every unit.  We also have a full supply of PPE.  Please see the attached notice from Fraser Health with additional information.

How will we keep family members informed? 

  • Please click on the Red COVID-19 banner on our website where we will provide regular updates about the situation.
  • We will also continue to update you via email

How can family members help us?   Our staff are focused on providing care and this is their priority.  Family members can help staff by limiting calls to staff, in order to allow the care team to focus on providing care to our residents.  We ask for your cooperation with this.   Should things change for loved one, we will be in contact with you.

Website address: https://stmichaels.bc.ca/ 

If you have any questions, please do not hesitate to contact Malou Cordero (604.412.2185) or Eveling Rivera (604.434.1323 #167)

We will get through this, and our staff and teams will do all in our power to take care of your loved ones.

Thank you

Malou Cordero,                                   Arif Padamshi

Director of Care                                  CEO

 

 

Previous Updates:

Respectful Visits

Update On Indoor Visitations

Update On Families 3

Update: Outbreak update- October 30, 2020 #5 (~2.45PM)

New Cases/Swabs:  We remain in outbreak mode on the B and A1 units due to the 2 positive staff cases earlier this week.

  • No new staff cases;  No residents have tested positive, and we continue to monitor residents twice/day.
  • Extra cleaners are being brought in to provide enhanced cleaning.
  • Supplies are in good reserve, and staff education has been reinforced on hand hygiene and PPE use.

The one thing that is noticeable is that there is calm, and peace on the units.  Our staff and leadership teams are looking after your loved ones, and doing an incredible job.

Weekend Leadership Coverage is in place to ensure the necessary oversight.

We Continue to…

  • Have daily morning meetings with the Fraser Health Infection Control Team to review the actions underway.
  • Reinforce staff education on PPE use and Hand Hygiene.

We continue to practice our values of quality care and honouring the human spirit, as we care for your loved ones.  May we all be guided by love.

We have received positive feedback about the way we are keeping you informed.   Thank you, and please continue to provide constructive feedback on our communication updates to you.

SMC Clinical/Leadership Team

_____________________________________________________________________________________________________________________________________________________________________

Update: Outbreak update- October 29, 2020 #4 (~3:10PM)

We remain in outbreak mode due to the 2 confirmed positive staff cases earlier this week.

  • No new staff cases
  • No residents have tested positive, and we continue monitoring residents for symptoms.

Our staff are pulling together, adapting, and finding solutions to complex challenges as they arise.  We are looking after your loved ones.  Staff are working extremely hard and going above and beyond their regular duties to pitch in.  We’re grateful for a hard working team.

What’s new…

  • Important:  The decision was taken to swab: i) All SMC staff, and ii) All residents in the affected B and A1 units.  The mass swabbing is a proactive and positive step that will identify positive cases, and allow us to act quickly and decisively.   Extra resources were brought in this morning to support this mass swabbing.
  • Daily morning meetings continue with the Fraser Health Infection Control Team to review the actions underway.
  • In B and A1, the affected units:  Residents are being cared and provided meals in their rooms.
  • A clinical nurse educator has been to SMC to educate staff on PPE use and Hand Hygiene.
  • We have purchased additional equipment to help with care.
  • Additional housekeeping staff for enhanced cleaning has been implemented on the affected units.  Our therapies team continues to provide enhanced cleaning in non-affected areas of the building.

We continue to practice our values of quality care and honouring the human spirit as we care for your loved ones.  May we all be guided by love.

Please provide us with any constructive feedback on our communication updates to you.

SMC Clinical Team

_____________________________________________________________________________________________________________________________________________________________________

 

Update: Outbreak update- October 28, 2020 #3 (~4PM) 

We have no new cases at St. Michael’s Centre.  We remain in outbreak mode with two (2) confirmed positive staff cases.  No residents have tested positive and we continue monitoring them for symptoms.

Our staff are pulling together, adapting, and finding solutions to complex challenges as they arise.  People are working outside their regular duties to pitch in wherever they can.  We’re grateful for a hard working team.

What’s new…

  • We are meeting daily with the Fraser Health Infection Control Team to review all of the actions underway.
  • In B and A1, the affected units where the staff who tested positive last worked, residents are remaining in their rooms where they are receiving care and meals.
  • We are scheduling additional housekeeping staff for enhanced cleaning on affected units.  Our therapies team continues to provide enhanced cleaning in non-affected areas of the building.
  • We have improved our screening procedure based on suggestions from Fraser Health.

We continue to practice our values of quality care and honouring the human spirit as we care for your loved ones.

May we all be guided by love.

SMC Clinical Team

_____________________________________________________________________________________________________________________________________________________________________

Update:  Outbreak update- October 27, 2020 #2 (~5:20PM)

As of today, Tuesday October 27, 2020, a second SMC staff member has tested positive for COVID-19.   No residents currently have symptoms and we continue to monitor our residents twice/day.  The Fraser Health Authority’s Response and Infection Control Team have been on site today, reviewing our practices, touring the building and making recommendations.  We are adapting our staffing, cleaning protocols, and doing everything we can to keep your loved ones safe.

Family social visits are cancelled during the outbreak.

Virtual visits:  We anticipate we may resume virtual/iPad/Facetime visits later this week, after we have had time to plan and implement the necessary safety protocols.  Please call, or email our Therapies Team to arrange a visit.  We ask for your patience as we expect a high number of calls:

604-434-1323 ext. 123

therapies@stmichaels.bc.ca

Essential visits will continue for those residents approaching end of life.  Essential visitors must be screened, wear a mask, sanitize hands, and travel directly to the resident they are visiting and then directly to the exit after the visit.

There are three ways we will be communicating regular updates to families:

  • St. Michael’s Centre websitewww.stmichaels.bc.ca – Click on the red banner at the top of the site for COVID-19 updates.
  • Daily Phone Recording (Not in place yet) – When you call St. Michael’s the first thing you will hear is current outbreak information.  This will be updated daily.
  • Emails – We will continue sending regular updates by email.

The well-being of your loved ones is our absolute priority! It’s the reason we are here…we appreciate all your support.

If you have any questions, please do not hesitate to contact Malou Cordero (604.412.2185) or Eveling Rivera (604.434.1323 #167)

SMC Clinical Team

_____________________________________________________________________________________________________________________________________________________________________

Update:  Outbreak update- October 26, 2020 #1

Our team wanted to inform you that a staff member at St. Michael’s Centre has tested positive for COVID-19.

  • The Public Health team declared an outbreak for SMC this evening, October 26 at 8:10PM. The unit that is specifically affected is A1.
  • We will follow the guidance provided by Public Health and the Fraser Health Authority COVID-19 Team, and work side by side with them. They will assess our situation and provide direction on our activities moving forward.

This exposure does not mean that your family member is sick with COVID-19.

Residents and staff continued to be screened twice-daily for any signs of illness.  Those who develop symptoms will be isolated, tested for COVID-19 and provided the care they need.

The health and safety of our residents and staff is our first priority and a responsibility we take very seriously. To date, as part of our proactive management, the following measures are in place to prevent the spread of COVID-19 at SMC:

  • Staff are wearing mandatory PPE- procedure mask that covers their mouth and nose, eye protection and other personal protective equipment as recommended;
  • Enhancing our daily cleaning practices;
  • Maintenance of 2m of physical distance in dining rooms, tray service or other strategies
  • Cancellation of group activities and client gatherings, while providing one-to-one activity as appropriate;

Visitor access restrictions and screening measures for essential visitors.

How are our residents doing?  At this point, no residents are showing signs of COVID-19 symptoms, and we continue to monitor everyone regularly.  Public Health will be on-site within the next 24-48hrs to provide further direction and support to our team.

We will keep you aware of this information as it comes available.  Based on direction from Fraser Health Authority, the following will be put into place:

  • All residents on A1 will take meals in their rooms.
  • Common areas of the dining room and lounges have been closed to reduce resident grouping
  • Any residents who develop symptoms will be isolated from other residents

What can we tell you about the staff member?  The staff member was not symptomatic while at work, and wore a mask at all times during their recent shifts.  Due to confidentiality, we cannot disclose the name of the staff member, but we can share that he/she is self-isolating at home.

Can we visit our loved ones?  Unfortunately, due to being declared an outbreak, visitations to SMC are suspended until further notice.

NOTE:  The only exception to the above is those residents who are nearing the end of life

Our teams have prepared extensively for this eventuality, and staff have been trained on what to do.  Our teams have every confidence that together, we will respond in a way that is appropriate and considered, for all who live and work at SMC.

We have experienced leadership on-site, and caring, dedicated staff in every unit.  We also have a full supply of PPE.  Please see the attached notice from Fraser Health with additional information.

How will we keep family members informed? 

  • Please click on the Red COVID-19 banner on our website where we will provide regular updates about the situation.
  • We will also continue to update you via email

How can family members help us?   Our staff are focused on providing care and this is their priority.  Family members can help staff by limiting calls to staff, in order to allow the care team to focus on providing care to our residents.  We ask for your cooperation with this.   Should things change for loved one, we will be in contact with you.

Website address: https://stmichaels.bc.ca/ 

If you have any questions, please do not hesitate to contact Malou Cordero (604.412.2185) or Eveling Rivera (604.434.1323 #167)

We will get through this, and our staff and teams will do all in our power to take care of your loved ones.

Thank you

Malou Cordero,                                   Arif Padamshi

Director of Care                                  CEO

 

 

Previous Updates:

Respectful Visits

Update On Indoor Visitations

Update On Families 3

Update: Outbreak update- October 30, 2020 #5 (~2.45PM)

New Cases/Swabs:  We remain in outbreak mode on the B and A1 units due to the 2 positive staff cases earlier this week.

  • No new staff cases;  No residents have tested positive, and we continue to monitor residents twice/day.
  • Extra cleaners are being brought in to provide enhanced cleaning.
  • Supplies are in good reserve, and staff education has been reinforced on hand hygiene and PPE use.

The one thing that is noticeable is that there is calm, and peace on the units.  Our staff and leadership teams are looking after your loved ones, and doing an incredible job.

Weekend Leadership Coverage is in place to ensure the necessary oversight.

We Continue to…

  • Have daily morning meetings with the Fraser Health Infection Control Team to review the actions underway.
  • Reinforce staff education on PPE use and Hand Hygiene.

We continue to practice our values of quality care and honouring the human spirit, as we care for your loved ones.  May we all be guided by love.

We have received positive feedback about the way we are keeping you informed.   Thank you, and please continue to provide constructive feedback on our communication updates to you.

SMC Clinical/Leadership Team

_____________________________________________________________________________________________________________________________________________________________________

Update: Outbreak update- October 29, 2020 #4 (~3:10PM)

We remain in outbreak mode due to the 2 confirmed positive staff cases earlier this week.

  • No new staff cases
  • No residents have tested positive, and we continue monitoring residents for symptoms.

Our staff are pulling together, adapting, and finding solutions to complex challenges as they arise.  We are looking after your loved ones.  Staff are working extremely hard and going above and beyond their regular duties to pitch in.  We’re grateful for a hard working team.

What’s new…

  • Important:  The decision was taken to swab: i) All SMC staff, and ii) All residents in the affected B and A1 units.  The mass swabbing is a proactive and positive step that will identify positive cases, and allow us to act quickly and decisively.   Extra resources were brought in this morning to support this mass swabbing.
  • Daily morning meetings continue with the Fraser Health Infection Control Team to review the actions underway.
  • In B and A1, the affected units:  Residents are being cared and provided meals in their rooms.
  • A clinical nurse educator has been to SMC to educate staff on PPE use and Hand Hygiene.
  • We have purchased additional equipment to help with care.
  • Additional housekeeping staff for enhanced cleaning has been implemented on the affected units.  Our therapies team continues to provide enhanced cleaning in non-affected areas of the building.

We continue to practice our values of quality care and honouring the human spirit as we care for your loved ones.  May we all be guided by love.

Please provide us with any constructive feedback on our communication updates to you.

SMC Clinical Team

_____________________________________________________________________________________________________________________________________________________________________

 

Update: Outbreak update- October 28, 2020 #3 (~4PM) 

We have no new cases at St. Michael’s Centre.  We remain in outbreak mode with two (2) confirmed positive staff cases.  No residents have tested positive and we continue monitoring them for symptoms.

Our staff are pulling together, adapting, and finding solutions to complex challenges as they arise.  People are working outside their regular duties to pitch in wherever they can.  We’re grateful for a hard working team.

What’s new…

  • We are meeting daily with the Fraser Health Infection Control Team to review all of the actions underway.
  • In B and A1, the affected units where the staff who tested positive last worked, residents are remaining in their rooms where they are receiving care and meals.
  • We are scheduling additional housekeeping staff for enhanced cleaning on affected units.  Our therapies team continues to provide enhanced cleaning in non-affected areas of the building.
  • We have improved our screening procedure based on suggestions from Fraser Health.

We continue to practice our values of quality care and honouring the human spirit as we care for your loved ones.

May we all be guided by love.

SMC Clinical Team

_____________________________________________________________________________________________________________________________________________________________________

Update:  Outbreak update- October 27, 2020 #2 (~5:20PM)

As of today, Tuesday October 27, 2020, a second SMC staff member has tested positive for COVID-19.   No residents currently have symptoms and we continue to monitor our residents twice/day.  The Fraser Health Authority’s Response and Infection Control Team have been on site today, reviewing our practices, touring the building and making recommendations.  We are adapting our staffing, cleaning protocols, and doing everything we can to keep your loved ones safe.

Family social visits are cancelled during the outbreak.

Virtual visits:  We anticipate we may resume virtual/iPad/Facetime visits later this week, after we have had time to plan and implement the necessary safety protocols.  Please call, or email our Therapies Team to arrange a visit.  We ask for your patience as we expect a high number of calls:

604-434-1323 ext. 123

therapies@stmichaels.bc.ca

Essential visits will continue for those residents approaching end of life.  Essential visitors must be screened, wear a mask, sanitize hands, and travel directly to the resident they are visiting and then directly to the exit after the visit.

There are three ways we will be communicating regular updates to families:

  • St. Michael’s Centre websitewww.stmichaels.bc.ca – Click on the red banner at the top of the site for COVID-19 updates.
  • Daily Phone Recording (Not in place yet) – When you call St. Michael’s the first thing you will hear is current outbreak information.  This will be updated daily.
  • Emails – We will continue sending regular updates by email.

The well-being of your loved ones is our absolute priority! It’s the reason we are here…we appreciate all your support.

If you have any questions, please do not hesitate to contact Malou Cordero (604.412.2185) or Eveling Rivera (604.434.1323 #167)

SMC Clinical Team

_____________________________________________________________________________________________________________________________________________________________________

Update:  Outbreak update- October 26, 2020 #1

Our team wanted to inform you that a staff member at St. Michael’s Centre has tested positive for COVID-19.

  • The Public Health team declared an outbreak for SMC this evening, October 26 at 8:10PM. The unit that is specifically affected is A1.
  • We will follow the guidance provided by Public Health and the Fraser Health Authority COVID-19 Team, and work side by side with them. They will assess our situation and provide direction on our activities moving forward.

This exposure does not mean that your family member is sick with COVID-19.

Residents and staff continued to be screened twice-daily for any signs of illness.  Those who develop symptoms will be isolated, tested for COVID-19 and provided the care they need.

The health and safety of our residents and staff is our first priority and a responsibility we take very seriously. To date, as part of our proactive management, the following measures are in place to prevent the spread of COVID-19 at SMC:

  • Staff are wearing mandatory PPE- procedure mask that covers their mouth and nose, eye protection and other personal protective equipment as recommended;
  • Enhancing our daily cleaning practices;
  • Maintenance of 2m of physical distance in dining rooms, tray service or other strategies
  • Cancellation of group activities and client gatherings, while providing one-to-one activity as appropriate;

Visitor access restrictions and screening measures for essential visitors.

How are our residents doing?  At this point, no residents are showing signs of COVID-19 symptoms, and we continue to monitor everyone regularly.  Public Health will be on-site within the next 24-48hrs to provide further direction and support to our team.

We will keep you aware of this information as it comes available.  Based on direction from Fraser Health Authority, the following will be put into place:

  • All residents on A1 will take meals in their rooms.
  • Common areas of the dining room and lounges have been closed to reduce resident grouping
  • Any residents who develop symptoms will be isolated from other residents

What can we tell you about the staff member?  The staff member was not symptomatic while at work, and wore a mask at all times during their recent shifts.  Due to confidentiality, we cannot disclose the name of the staff member, but we can share that he/she is self-isolating at home.

Can we visit our loved ones?  Unfortunately, due to being declared an outbreak, visitations to SMC are suspended until further notice.

NOTE:  The only exception to the above is those residents who are nearing the end of life

Our teams have prepared extensively for this eventuality, and staff have been trained on what to do.  Our teams have every confidence that together, we will respond in a way that is appropriate and considered, for all who live and work at SMC.

We have experienced leadership on-site, and caring, dedicated staff in every unit.  We also have a full supply of PPE.  Please see the attached notice from Fraser Health with additional information.

How will we keep family members informed? 

  • Please click on the Red COVID-19 banner on our website where we will provide regular updates about the situation.
  • We will also continue to update you via email

How can family members help us?   Our staff are focused on providing care and this is their priority.  Family members can help staff by limiting calls to staff, in order to allow the care team to focus on providing care to our residents.  We ask for your cooperation with this.   Should things change for loved one, we will be in contact with you.

Website address: https://stmichaels.bc.ca/ 

If you have any questions, please do not hesitate to contact Malou Cordero (604.412.2185) or Eveling Rivera (604.434.1323 #167)

We will get through this, and our staff and teams will do all in our power to take care of your loved ones.

Thank you

Malou Cordero,                                   Arif Padamshi

Director of Care                                  CEO

 

 

Previous Updates:

Respectful Visits

Update On Indoor Visitations

Update On Families 3

Update: Outbreak update- October 30, 2020 #5 (~2.45PM)

New Cases/Swabs:  We remain in outbreak mode on the B and A1 units due to the 2 positive staff cases earlier this week.

  • No new staff cases;  No residents have tested positive, and we continue to monitor residents twice/day.
  • Extra cleaners are being brought in to provide enhanced cleaning.
  • Supplies are in good reserve, and staff education has been reinforced on hand hygiene and PPE use.

The one thing that is noticeable is that there is calm, and peace on the units.  Our staff and leadership teams are looking after your loved ones, and doing an incredible job.

Weekend Leadership Coverage is in place to ensure the necessary oversight.

We Continue to…

  • Have daily morning meetings with the Fraser Health Infection Control Team to review the actions underway.
  • Reinforce staff education on PPE use and Hand Hygiene.

We continue to practice our values of quality care and honouring the human spirit, as we care for your loved ones.  May we all be guided by love.

We have received positive feedback about the way we are keeping you informed.   Thank you, and please continue to provide constructive feedback on our communication updates to you.

SMC Clinical/Leadership Team

_____________________________________________________________________________________________________________________________________________________________________

Update: Outbreak update- October 29, 2020 #4 (~3:10PM)

We remain in outbreak mode due to the 2 confirmed positive staff cases earlier this week.

  • No new staff cases
  • No residents have tested positive, and we continue monitoring residents for symptoms.

Our staff are pulling together, adapting, and finding solutions to complex challenges as they arise.  We are looking after your loved ones.  Staff are working extremely hard and going above and beyond their regular duties to pitch in.  We’re grateful for a hard working team.

What’s new…

  • Important:  The decision was taken to swab: i) All SMC staff, and ii) All residents in the affected B and A1 units.  The mass swabbing is a proactive and positive step that will identify positive cases, and allow us to act quickly and decisively.   Extra resources were brought in this morning to support this mass swabbing.
  • Daily morning meetings continue with the Fraser Health Infection Control Team to review the actions underway.
  • In B and A1, the affected units:  Residents are being cared and provided meals in their rooms.
  • A clinical nurse educator has been to SMC to educate staff on PPE use and Hand Hygiene.
  • We have purchased additional equipment to help with care.
  • Additional housekeeping staff for enhanced cleaning has been implemented on the affected units.  Our therapies team continues to provide enhanced cleaning in non-affected areas of the building.

We continue to practice our values of quality care and honouring the human spirit as we care for your loved ones.  May we all be guided by love.

Please provide us with any constructive feedback on our communication updates to you.

SMC Clinical Team

_____________________________________________________________________________________________________________________________________________________________________

 

Update: Outbreak update- October 28, 2020 #3 (~4PM) 

We have no new cases at St. Michael’s Centre.  We remain in outbreak mode with two (2) confirmed positive staff cases.  No residents have tested positive and we continue monitoring them for symptoms.

Our staff are pulling together, adapting, and finding solutions to complex challenges as they arise.  People are working outside their regular duties to pitch in wherever they can.  We’re grateful for a hard working team.

What’s new…

  • We are meeting daily with the Fraser Health Infection Control Team to review all of the actions underway.
  • In B and A1, the affected units where the staff who tested positive last worked, residents are remaining in their rooms where they are receiving care and meals.
  • We are scheduling additional housekeeping staff for enhanced cleaning on affected units.  Our therapies team continues to provide enhanced cleaning in non-affected areas of the building.
  • We have improved our screening procedure based on suggestions from Fraser Health.

We continue to practice our values of quality care and honouring the human spirit as we care for your loved ones.

May we all be guided by love.

SMC Clinical Team

_____________________________________________________________________________________________________________________________________________________________________

Update:  Outbreak update- October 27, 2020 #2 (~5:20PM)

As of today, Tuesday October 27, 2020, a second SMC staff member has tested positive for COVID-19.   No residents currently have symptoms and we continue to monitor our residents twice/day.  The Fraser Health Authority’s Response and Infection Control Team have been on site today, reviewing our practices, touring the building and making recommendations.  We are adapting our staffing, cleaning protocols, and doing everything we can to keep your loved ones safe.

Family social visits are cancelled during the outbreak.

Virtual visits:  We anticipate we may resume virtual/iPad/Facetime visits later this week, after we have had time to plan and implement the necessary safety protocols.  Please call, or email our Therapies Team to arrange a visit.  We ask for your patience as we expect a high number of calls:

604-434-1323 ext. 123

therapies@stmichaels.bc.ca

Essential visits will continue for those residents approaching end of life.  Essential visitors must be screened, wear a mask, sanitize hands, and travel directly to the resident they are visiting and then directly to the exit after the visit.

There are three ways we will be communicating regular updates to families:

  • St. Michael’s Centre websitewww.stmichaels.bc.ca – Click on the red banner at the top of the site for COVID-19 updates.
  • Daily Phone Recording (Not in place yet) – When you call St. Michael’s the first thing you will hear is current outbreak information.  This will be updated daily.
  • Emails – We will continue sending regular updates by email.

The well-being of your loved ones is our absolute priority! It’s the reason we are here…we appreciate all your support.

If you have any questions, please do not hesitate to contact Malou Cordero (604.412.2185) or Eveling Rivera (604.434.1323 #167)

SMC Clinical Team

_____________________________________________________________________________________________________________________________________________________________________

Update:  Outbreak update- October 26, 2020 #1

Our team wanted to inform you that a staff member at St. Michael’s Centre has tested positive for COVID-19.

  • The Public Health team declared an outbreak for SMC this evening, October 26 at 8:10PM. The unit that is specifically affected is A1.
  • We will follow the guidance provided by Public Health and the Fraser Health Authority COVID-19 Team, and work side by side with them. They will assess our situation and provide direction on our activities moving forward.

This exposure does not mean that your family member is sick with COVID-19.

Residents and staff continued to be screened twice-daily for any signs of illness.  Those who develop symptoms will be isolated, tested for COVID-19 and provided the care they need.

The health and safety of our residents and staff is our first priority and a responsibility we take very seriously. To date, as part of our proactive management, the following measures are in place to prevent the spread of COVID-19 at SMC:

  • Staff are wearing mandatory PPE- procedure mask that covers their mouth and nose, eye protection and other personal protective equipment as recommended;
  • Enhancing our daily cleaning practices;
  • Maintenance of 2m of physical distance in dining rooms, tray service or other strategies
  • Cancellation of group activities and client gatherings, while providing one-to-one activity as appropriate;

Visitor access restrictions and screening measures for essential visitors.

How are our residents doing?  At this point, no residents are showing signs of COVID-19 symptoms, and we continue to monitor everyone regularly.  Public Health will be on-site within the next 24-48hrs to provide further direction and support to our team.

We will keep you aware of this information as it comes available.  Based on direction from Fraser Health Authority, the following will be put into place:

  • All residents on A1 will take meals in their rooms.
  • Common areas of the dining room and lounges have been closed to reduce resident grouping
  • Any residents who develop symptoms will be isolated from other residents

What can we tell you about the staff member?  The staff member was not symptomatic while at work, and wore a mask at all times during their recent shifts.  Due to confidentiality, we cannot disclose the name of the staff member, but we can share that he/she is self-isolating at home.

Can we visit our loved ones?  Unfortunately, due to being declared an outbreak, visitations to SMC are suspended until further notice.

NOTE:  The only exception to the above is those residents who are nearing the end of life

Our teams have prepared extensively for this eventuality, and staff have been trained on what to do.  Our teams have every confidence that together, we will respond in a way that is appropriate and considered, for all who live and work at SMC.

We have experienced leadership on-site, and caring, dedicated staff in every unit.  We also have a full supply of PPE.  Please see the attached notice from Fraser Health with additional information.

How will we keep family members informed? 

  • Please click on the Red COVID-19 banner on our website where we will provide regular updates about the situation.
  • We will also continue to update you via email

How can family members help us?   Our staff are focused on providing care and this is their priority.  Family members can help staff by limiting calls to staff, in order to allow the care team to focus on providing care to our residents.  We ask for your cooperation with this.   Should things change for loved one, we will be in contact with you.

Website address: https://stmichaels.bc.ca/ 

If you have any questions, please do not hesitate to contact Malou Cordero (604.412.2185) or Eveling Rivera (604.434.1323 #167)

We will get through this, and our staff and teams will do all in our power to take care of your loved ones.

Thank you

Malou Cordero,                                   Arif Padamshi

Director of Care                                  CEO

 

 

Previous Updates:

Respectful Visits

Update On Indoor Visitations

Update On Families 3

Family Updates

St. Michael's Centre