General Information Main: (604) 434-1323
Hospice Care Contact Main: (604) 412-2174
7451 Sussex Avenue Burnaby, BC V5J 5C2
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Family Updates

Update – August 17, 2021

Interior Health Evacuation

Please be advised that due to the wildfire threat in the Interior Health region, Interior Health Authority has ordered the relocation of some long-term care residents to several LTC homes in the Lower Mainland, including St. Michael’s Centre (SMC). Residents will be arriving this week, and they will live and receive care at SMC until it is safe for them to return home.

Fraser Health Authority and Interior Health are working closely with us to make this temporary relocation as smooth and safe as possible, while ensuring the ongoing care, attention and safety of existing residents.

IMPORTANT: Due to the increased activity related to the transfer, we ask that you consider postponing any non-essential or social visits for the coming days while we help all residents adjust to their new environment. Our commitment is to ensure continuous, timely and two-way communication with you throughout this time.

We have moved and cohorted some of SMC’s residents together to accommodate the evacuees together in empty rooms. Any evacuees who are not fully vaccinated will be quarantined, and those who are, will not need to quarantine. We have been assured that none of these residents will be COVID-19 positive.

Thank you for your patience, understanding and continued support through this challenging time for those impacted by the wildfires. We also would like to thank SMC staff for their quick response in moving beds and get us ready for the transfer/evacuation when it happens.

Sincerely,

Malou

Update – August 11, 2021

Heat Wave:  Environment Canada has issued a heat warning for August 11 until August 15.  We will continue to implement our heat wave protocols to keep residents cool, safe and comfortable:

  • Five (5) Air conditioning units continue to be in use throughout the building to cool residents, staff and ensure all are comfortable.  They have been a blessing.
  • Fans, and cool zones are located throughout the building.
  • Staff will check on residents frequently during each shift, checking for symptoms of heat related illness, and ensuring our residents are properly hydrated.
  • Curtains are in place over the large dining room windows on A1 and A2 to reduce heat entering the units.

Visitors:  We kindly ask that visitors refrain from arriving for their visit between 2:30PM and 3:15PM each day.  During this time, day staff are leaving and evening staff are screening and signing in.  This causes congestion at the afterhours entrance and you may be waiting several minutes before our screening staff can help you.

We would like to remind all visitors to kindly continue to cooperate with screening staff and follow screening protocols at the beginning of every visit.  This includes; removing your mask and donning the provided medical mask, getting your temperature checked, reading the COVID-19 questionnaire and signing in.  Thank you to the family members for your words of support and encouragement.

SMC Resident Care Coordinator (RCC):  We would like to inform families that Eveling Rivera has resigned from her position.  Eveling has been the RCC at St. Michael’s Centre since 2018 and has helped to implement many important initiatives.  She shared her knowledge and expertise to uplift the standards of care delivery for the residents of SMC.   We are grateful for the efforts and hard work that she dedicated to SMC.  Her clear leadership was especially noticed and valued during our COVID-19 outbreak.  Eveling will be greatly missed, and we wish her the best in her new endeavors and career path.

We are grateful to RN Marah Mendoza for stepping in to fill the RCC role temporarily.  Marah comes with strong clinical and interpersonal skills, and has established rapport with staff, residents and family members.  Please welcome and support Marah in this temporary role as we plan on how best to permanently fill the RCC position.  You can contact Marah at the same RCC phone number:  604 434-1323 local 167 for your concerns.

COVID-19 in BC:  Over the past several months we have seen outbreaks in long term care homes decrease as vaccination rates increase.  However, recently there have been a number of outbreaks declared in the Interior Health region.  This is a reminder to continue to practice proper hand hygiene and practice physical distancing from others while in our communities and at St. Michael’s Centre.  See below an article about care homes in BC that have recently declared COVID-19 outbreaks.

https://bc.ctvnews.ca/covid-19-outbreak-declared-at-metro-vancouver-care-home-as-cases-rise-in-b-c-1.5541310

 

SMC Clinical Leadership Team

 

Update – July 29, 2021

Heat Wave:  Environment Canada has issued a heat warning for July 28 until August 1.   Temperatures are expected to rise and our plan to keep residents cool, safe and comfortable will include the following:

  • Five (5) Air conditioning units will be in use throughout the building to cool residents, staff and ensure all are comfortable.
  • Fans, and cool zones are located throughout the building.
  • Staff will check on residents frequently during each shift, checking for symptoms of heat related illness, and ensuring our residents are properly hydrated.
  • Curtains are in place over the large dining room windows on A1 and A2 to reduce heat entering the units.

If you are coming to visit your loved one, please ensure you drink plenty of water and monitor yourself for any symptoms of heat exhaustion or heat stroke.  If you have any specific questions about your resident, please contact either the Nurse in Charge or ask for the LPN caring for your loved one by calling 604.434.1323 and listen to the prompts.

Respectful behavior

Visiting restrictions and protocols continue to evolve with direction from the Ministry of Health and Fraser Health Authority.  Our primary goal will always be keeping residents and staff safe while making connections possible between families and residents.  Most families are being respectful and supportive through this ongoing experience and we are grateful.  As our staff continue to face  increased demands, we request your continued patience.

Staff vaccination rates:  The relaxation of visiting restrictions is possible because of the protection residents and staff have received through widespread vaccination in long-term care and assisted living sites, and the decreased risk of COVID-19 transmission in our community.  We are happy to announce that our staff vaccination rates continues to climb:

  • 91% of staff are vaccinated, with 74% being fully vaccinated.  (see below charts)

 

May rain come to refresh our gardens, our forests, and our souls.

SMC Leadership Team

 

Update – July 22, 2021

Our first weekend with reduced visiting restrictions has gone well – we thank our families for your patience and support.  A reminder that effective July 19, visitors to St. Michael’s:

  • Can have social visits without advance booking during the daily designated social visiting hours;
  • Don’t have to be limited in number; and may join their resident at outdoor events/gatherings;
  • Can physically touch (e.g., hugs and hand-holding) with appropriate infection prevention and control measures in place (e.g., hand hygiene).

 

As a protective measure to reduce the risk for introduction and spread of COVID-19, it is strongly recommended that visitors are fully immunized against COVID-19. Visitors will be asked to provide proof of vaccination prior to entering the site. If visitors do not have their COVID-19 Vaccine Record card, they can access their immunization records by registering for a Health Gateway account at healthgateway.gov.bc.ca. Visitors will also be screened for signs and symptoms of illness, including COVID-19, and asked to sign-in for contact tracing purposes, prior to entry at every visit.

 

While onsite, visitors need to adhere to all infection prevention control measures, including hand hygiene, physical distancing and use of medical masks;

  • Fully immunized visitors (i.e., two doses with the second dose received a minimum of 14 days prior) are required to wear a medical mask while moving in and through common areas of the facility, but are not required to wear a mask while in direct contact with the person they are visiting;
  • Visitors who cannot demonstrate that they are fully immunized are required to wear a medical mask for the duration of their visit;

NOTE:   If there are other residents in the room, then a medical mask must be worn even if you are fully immunized.

 

A few additional reminders:

  • Please avoid arriving for a visit between 2:30-3:00pm as this is very busy shift screening time for our staff.
  • If someone does not answer the door immediately, please wait for 1-2 minutes before ringing the bell again. Our staff may need to finish attending to residents before coming to let you in.

 

Parking lot security

An individual was spotted last Sunday July 18/21 in the SMC parking lot checking car doors to see if they are unlocked.  Please ensure your car is locked, and that there are no visible valuables in the car.  This will help deter this behaviour.  Video footage, pictures and relevant information has been passed on to the Burnaby RCMP.

 

Please find below a note from the Interim CEO of SafeCare BC:

 

Be Kind. Be Respectful

“We celebrate that people can see their loved ones in care, but visiting a care home can’t be like it used to (at least for now). So, if you have to answer some questions before entering a care home, or you’re asked to wear a mask, be kind, be respectful, and remember back to those early days in the pandemic when people would go outside in the evening and salute our healthcare heroes.”

SMC Leadership Team

Update – July 16th, 2021 – Relaxing Visitation Rules 

As per the Ministry of Health, long-term care visitation restrictions will change on Monday July 19th.  With these changes in mind, we have created new visitation guidelines specific to St. Michael’s Centre.

Screening:  The new sign-in process for visitors is as follows:

  • You will be given a new medical mask, asked for proof of vaccination, sign a form confirming you have answered “no” to all questions posted at the screening station, and have your temperature checked.
  • Please note: You are considered fully immunized 14 days after your second dose.
    • See below PPE requirements for fully and non-fully vaccinated visitors.
  • What is accepted as proof of COVID-19 immunization?
    • A paper record from your regional health authority or pharmacy.
    • You can check your immunization record online by registering for Health Gateway. Click the following link to access a digital version of your COVID-19 immunization records https://www.healthgateway.gov.bc.ca/

Important:   Personal Protective Equipment

  • Fully Vaccinated visitors (14 days have passed since 2nd dose), with proof of immunization, may remove their mask when visiting in their loved one’s room.   NOTE: Masks must be worn if there are other residents in the room.
  • Fully Vaccinated visitors (14 days have passed since 2nd dose), with proof of immunization, must still wear their mask in common areas (hallways, dining rooms) or visiting their loved one.
  • Visitors that do not provide proof of immunization must wear their mask for the entire duration of their visit in all areas of the facility.
  • Masks are optional for all visitors when visiting outdoors.

Available outdoor space:

  • Please enjoy the following outdoor spaces at St. Michael’s Centre:  Chapel Garden, Rose Garden, Resident Garden, and David Gray Park (Not SMC Property).
  • If you need assistance in locating any of the above noted outdoor spaces, please ask a therapies team member at the screening station.

Scheduling Visits:

  • Visits will no longer need to be scheduled.
  • If your loved one requires time to get ready, please call the Nursing Station prior to your visit, to give our staff time to have your loved one dressed and ready.
  • Outings:  Please “Sign Out” and “Sign In” at the nursing station, and notify care staff for outings with your loved one (ideally 24 hrs in advance).
    • B Unit Nursing Station:  604-412-2176; A1 Unit Nursing Station:  604-412-2178; A2 Nursing Station:  604-412-2182
  • Social visitation will be suspended if there is an active COVID-19 outbreak at St. Michael’s Centre.

 

Staff:  No Change – PPE requirements, screening process, and temperature checks twice daily remain in effect.  There will be no changes until further notice.

What can families do to help us?

  • If you are fully vaccinated, please send us proof of you vaccination via email at therapies@stmichaels.bc.ca so that we can start to enter this information into our database.

Give us your feedback:  How are we doing?  What are we doing well, and what can we do better?  If you have any questions or concerns regarding these changes, please reach out to our Clinical Leadership Team at EA@stmichaels.bc.ca

 

We appreciate your feedback and will continue to implement changes with a cautious and thoughtful approach.  Our visitation procedures continue to evolve based upon recommendations from the Ministry of Health and Fraser Health.  We ask for your patience and kindness as we review and revise our processes.

SMC Clinical Leadership Team

________________________________________________________________________________________

Update July 14th, 2021 – Relaxing visitation rules

As you will likely have heard, long-term care restrictions are changing on Monday July 19th.  We are working out the details of our plan to implement these changes and will be sending you more specifics on Friday.

 

Some brief highlights:

  • Visits will no longer need to be scheduled.
  • The screening of visitors will continue, but the process will be simplified.
  • Fully vaccinated visitors can remove their masks when in their loved one’s room, so long as no other residents are present.
  • Residents from different units will be free to socialize and attend programs together.

 

There is sometimes confusion about inconsistencies between information people have heard, and the guidelines we have in place at St. Michael’s Centre.  The Provincial Ministry of Health sends guidelines to the health authorities and Fraser Health gives more specific guidance to us.  We then apply the Fraser Health guidelines to our specific context and physical space.  As you can imagine, this is an imperfect system and it is difficult to create exact rules for every situation.

 

We ask for your support, patience, and questions as we move forward together.

 

Here at St. Michael’s Centre we continue to take a thoughtful, phased approach to implementing these changes.  We are applying the learnings from our own outbreak, and remember those who passed away from COVID-19.  With all of this in mind, we will take steps in steady, cautious ways that seek to meet the safety and social needs of our residents and families, as well as our staff.

 

What can families do to help us?

  • If you are fully vaccinated, please send us proof of you vaccination via email (therapies@stmichaels.bc.ca) so that we can start to enter information into our database.
  • Identify for us which family members plan to visit.

 

Please stay tuned for more information.  With gratitude for all the work, prayers, and kindness that have brought us this far.

 

SMC Leadership Team

________________________________________________________________________________________

Update June 29, 2021 – Heatwave

We wanted to update you on how we are managing the extreme Heat Wave at St. Michael’s Centre.  Since our previous update, we have implemented some more changes to help keep residents and staff cool and hydrated.  We are closely working with Fraser Health to address heat-related challenges and access support, information and resources.

What has been done this week to make residents and staff more comfortable:

  • Curtains have been placed over the dining room windows on A1 and A2 to reduce heat entering the units.
  • Maintenance has brought 10-12 more fans that are in use
  • Maintenance has made adjustments to the portable AC units so they work more efficiently
  • Extra staff (one per unit), have been brought in for Evening shift to assist residents with:  Pushing fluids, applying cold compresses, adjusting fans, and, assessing for signs of heat exhaustion.
  • Staff:  Each unit now has their own “cooling station”.  Each station has spray bottles, cloths and ice for staff to help cool yourselves.

Air Conditioning around the building

  • NEW: Yesterday June 28th, we received 5 industrial strength air conditioning units for each of the units, and Hospice. This has made a significant difference in the temperature around the building.   Staff and residents are grateful.  Any residents that require immediate cooling after conservative measures have been tried, will immediately be placed in front of the AC unit.  We will move the resident while in bed if needed.
  • KUDOS to our maintenance company Black and McDonald for sourcing the AC units, and to SMC’s maintenance person Hai for the quick installation yesterday!!

To protect our residents, we will continue to proactively monitor them for signs of heat-related conditions, and mitigate risk through the above measures.

How can families help?  If you are coming to visit your love one, please ensure you drink plenty of water, and monitor yourself for any symptoms of heat exhaustion or heat stroke.

Thank you

________________________________________________________________________________________

Update June 10th, 2021

We continue to work at reopening programs and services at St. Michael’s while maintaining our top priority of safety and well-being for all who live and work at SMC.

Vaccination Rates

Great news!  Our staff vaccination rate is now up to 87% and our target was 80%.   We are very pleased about this.   The greatly reduced number of outbreaks in long-term care homes is a testament to the effectiveness of the COVID-19 vaccines.

Family/Visitors:  Information about registering for first or second vaccination shots can be found here:

https://www2.gov.bc.ca/gov/content/covid-19/vaccine/register

June 16th Music Event

Stay tuned for an email about an outdoor live music event for residents next week.

Hair Appointments

Hairdresser appointments with Aisha can be booked starting on June 25th, 2021.  A separate email providing information about the hairdresser was sent yesterday.  Information is also available through our Unit Clerk Shirley:

Email:  UnitClerk@stmichaels.bc.ca 

Phone:  604-434-1323 ext. 100

Entering/Exiting through David Gray Park – Important safety and security issue

If you are visiting your loved one and would like to enter/exit through the wooden gate into David Gray Park, there is a code.  For safety reasons, only therapies team members have access to this code.  If you would like to exit through the gate, please inform a therapies team member and they will escort you out.  If you would like to re-enter through the gate, please call the therapies phone number at 604-434-1323 ext. 123 and a team member will let you back in.  Alternatively, visitors can take their loved one to David Gray Park by exiting through the after-hours entrance and walking around the side of the building where there is no code needed.

Truth and Reconciliation

We are all grieving the lives of the 215 children whose remains were discovered by the Tk’emlúps te Secwépemc First Nation.  Our ongoing reckoning with the horrors of residential schools is painful.  An altar has been set-up in the Parkview Lounge as well as educational materials.  These videos on the Legacy of Hope Foundation website are one way to continuing hearing stories so that we can all stay engaged with truth telling and the long-term work of reconciliation.

Videos – Legacy of Hope Foundation

Residential School Altar

As the restrictions in BC continue to evolve, may we continue to keep each other safe while delighting in what is possible.

SMC Leadership Team

________________________________________________________________________________________

Update: May 27, 2021

We are so grateful to see how effective the vaccines are proving to be and that our province is able to begin moving forward with declining cases. Here at St. Michael’s our team continues to recover from the continual changes and challenges we’ve navigated, and we are enjoying a time of more stability. Our staff vaccination rate is now at 85%. Individual visits and small gathered programs continue including bingo, baking, happy hour, music appreciation, 1:1 music therapy, walking program, gardening, and spiritual care wisdom circle among others.

An exciting upcoming event: Rick’s Heart Foundation will be providing a live outdoor music performance for St. Michael’s Centre on June 16th at 10:30AM. We advise families that parking will be limited on this day to allow room for the performers and a firetruck in the parking lot.

Visitation reminders: Thank you for your ongoing support and care as you visit your loved ones. We all want to keep this progress moving forward.
• Please book your visit in advance so that staff are aware at what time you will be visiting and we can prepare your loved one for the visit.
• Please fill out a visitor screening form every time you come in for a visit. Even if you have been vaccinated we need to screen you each time in order to contact trace in case of COVID-19 transmission.
• Please do not wear gloves but instead sanitize your hands upon entry, before/after contact with your loved one, and before/after entering and exiting different units.
• Wear your mask for the entire duration of your visit both indoors and outdoors. We have noticed several visitors lower their mask while visiting their loved ones inside the facility and we cannot allow this as it puts other residents, staff, and visitors at risk.
• Do not eat with your loved one in their room or in common areas. This puts other residents, staff, and visitors at risk as eating together is a high risk activity for COVID-19 transmission.

May you be blessed with good health and abiding peace.

SMC Clinical Leadership Team

______________________________________________________________________________________________________

Update: April 29, 2021

Update for you on visitation process:

 

We appreciate that the majority of families are following our visitation protocols.  We have taken direction from Fraser Health and Dr. Bonnie Henry to create these protocols.  Our goal is for residents, staff, and visitors to enjoy safe and meaningful visits.  In order to make this a reality, we must continue to follow the protocols outlined below:

 

Scheduling

  • IMPORTANT:  Please book your visit 24hrs in advance.  Please do not arrive without a scheduled visit as we have limited designated visitation areas and may not be able to accommodate you.  An unscheduled visit also places extra pressures on our staff, particularly on weekends, when there is less administrative support.
  • Scheduled visits allow us to prepare your loved one for your visit and to make sure staff is available to greet and screen you upon entry.
  • We discourage visits after 7:00pm as residents are receiving care and preparing to retire for the night.
  • Screening visitors is very important for contact tracing in case of COVID-19 transmission in our facility.

 

Designated Visitation Areas

  • If your loved one has a private room, your visit will take place in their room.
  • If your loved one has a shared room and you are a single visitor, your visit will take place in their room.
  • If your loved one has a shared room and multiple people are visiting, your visit will take place in one of the designated visitation areas in the facility.  The staff member that greets and screens you will direct you to this area.
  • We ask that visitors stay in their designated area for the entirety of their visit.
  • We encourage visitors to take their loved one outside, weather permitting.

 

PPE

  • You will be provided with a medical mask upon entry.
  • Please keep your mask on for the entire duration of your visit.  At times we have noticed a family members lowering their mask.  We need your cooperation on this for the safety of everyone.

 

 

Food/Beverages

  • If you bring food/beverages for your loved one, it must be a single serving in a disposable container, or non-perishable.
  • Do not lower your mask to eat/drink with your loved one.  Eating/drinking together is a high risk activity for COVID-19 transmission.

 

 

NEW: Pest activity

  • We have noticed an increase in pest activity (mice) in our facility.  This will be addressed in a prompt manner.
  • Beginning immediately, our pest control company will be visiting weekly to address this issue.
  • If you are bringing food/beverages for your loved one, please make sure it is a single serving in a disposable container or non-perishable.

 

NEW:  Communication with family members and scheduling visits: 

As of today, the therapies now have a cordless phone at the screening station. The number will remain the same 604.434.1323 (ext. 123).  When family members call, the phone will ring both in their office and at the screening station cordless phone.   We hope this will help families to book visits with greater ease, and make it easier to reach the team if needed.

 

Thank you!

 

SMC Clinical Leadership Team

______________________________________________________________________________________________________

Update: April 23, 2021 

As per Dr. Bonnie Henry’s announcements, we have implemented new visitation rules on April 1, 2021.
What has worked well?

  • We have designated visitation areas both indoors and outdoors.
  • Families and residents have been enjoying time together after many months of separation.
  • Families and residents have been enjoying outings in the nice weather.

 Reminders

  • Fill out a visitor screening form every time you come in for a visit.  Even if you have been vaccinated we need to screen you each time in order to contact trace in case COVID-19 enters our facility.
  • Wear your mask for the entire duration of your visit both indoors and outdoors.
  • If you are going on an outing with your loved one, please sign out at the screening station or nursing station.
  • IMPORTANT: You must book your visit 24 hrs in advance.

o   Outings may be booked with therapies team or nursing staff.  o   Indoor visits are booked with the therapies team.
The following therapies programs have resumed:   

  • Rehabilitation: Walking program
  • Recreation: Bingo, Tuck shop, Happy Hour, Gardening, Gentle Fit, News and Views, 1-1 visits
  • Music Therapy: Soundtrack to my life, Heart for music program, Music Appreciation, Movement to music, 1-1 music therapy sessions
  • Spiritual Care: 1-1 visits, Virtual worship services

We continue to follow direction from Fraser Health regarding the min/max group size for programs and which programs we are permitted to facilitate.  If you think your loved one may enjoy or benefit from any of the above programs, please reach out:

SMC Clinical Leadership Team

____________________________________________________________________________________________________________________

Update: March 26, 2021

Changes to social visits:  In light of the announcement made by Dr. Bonnie Henry and Minister A. Dix yesterday, SMC will be making the necessary changes to our social visitation process.  Some of the announced changes that are to take effect April 1, 2021 are:

  • The “single designated social visitor” restriction will be removed, allowing additional family and friends to visit.
  • The number of visitors will be expanded, allowing up to two visitors, plus a child (defined as 18 or younger) at any one time.
  • Visits must allow for a minimum of 60 minutes (they must be booked in advance).
  • Visitors will be asked only to visit with one resident at a time, and to limit their group activities.
  • Physical contact—including hugging—will be allowed, provided visitors wear a mask and follow proper infection control procedures (i.e. hand hygiene and cough etiquette).

The SMC Clinical Leadership will be meeting on March 29th, 2021 to plan and discuss the implementation of these changes.  Stay tuned for further information.

Dining Room Opening:  On March 23 – 24, 2021, we opened up our dining rooms to 50% capacity for residents on all units.  The staff and residents are happy to be enjoying their meals together once again, and things have gone smoothly.

We are hopeful that the vaccination of the majority of our staff and residents as well as following strict hand hygiene and PPE protocols will continue to keep staff, residents, and families safe.

We encourage family members to receive your C-19 vaccine as soon as you are eligible.  Let us continue to work together through this pandemic.

“Hope sees the invisible, feels the intangible, and achieves the impossible.” – Helen Keller

 

SMC Visitation Team

Update March 19, 2021

After our second outbreak was declared over, and following direction from FHA, we can now move into the next phase of our post-outbreak step down process.  This means we can begin to systematically reopen the dining rooms for some residents to enjoy their meals together.  The reopening of the dining rooms will begin on March 23, 2021.  We will continue to implement physical distancing during meal times to ensure the safety of our residents.

Group programming:  Our residents’ emotional and psycho-social well-being is very important to us and the pandemic and COVID-19 outbreaks at our facility have posed unique challenges for meeting residents’ emotional, spiritual, creative, and social needs.  We are very mindful of this!  The therapies team and spiritual care leader will reintroduce small group programming (2-4 residents) and continue to provide 1:1 visits and sessions in residents’ rooms.  The therapies team is currently planning recreation, music therapy, and rehab therapy programs and we will keep you updated on which programs are implemented.

Spiritual Care needs:  Our Spiritual Care Leader is providing one-on-one support in residents’ rooms and television worship services will resume soon in the lounges.

We would also like to introduce our new Social Worker Farida Oren, who will support resident/family needs.   Farida will work at St. Michael’s on Monday’s and can be reached at 604.434.1323 Ext. 125

 

Prayer

Come, all those weary from the crowd and bustle of the day

Come, all those with delight for the abundance of everyday treasures

Come, all those with spirits frayed from the pull of unforeseen difficulties

God’s steadfast love awaits you.

Amen.

Update March 5, 2021

Vaccine update:  Approx. 140 staff have received their first Pfizer vaccine (~74%), and a large number of staff have received their 2nd dose.  We continue to stay vigilant by wearing appropriate PPE at all times, following proper hand hygiene procedures, and physical distancing.

 

Good news on Vaccines: https://www.cbc.ca/news/politics/johnson-johnson-covid19-vaccine-approved-1.5937900

 

Feedback:  We would like to let families know that there is a page on our website where families can ask questions, voice concerns, and/or provide feedback. This feedback feature can be found at this link:  https://stmichaels.bc.ca/contact/

 

Indoor and virtual visits:  We continue to facilitate indoor visits and we are happy to be a part of reuniting families with their loved ones.  We kindly remind families to wear masks for the duration of their visit and to stay behind the plexiglass partition.

  • If you would like to schedule a visit, please email: therapies@stmichaels.bc.ca  or phone:  604-434-1323 ext. 123.
  • If you have any questions about social visits or essential visits, please speak with Eveling Rivera, Care Coordinator 604-434-1323 ext. 167, or Malou Cordero, DOC 604.434.1323 Ext. 106

International Women’s Day:  March 8 is International Women’s Day, a time to celebrate the contributions of women and girls everywhere; to recognize women who inspire us all; and to renew discussion about the importance of gender equality in Canada and around the world.

 

Prayer

We live at mystery’s edge

Watching for startling luminescence

Or a word to guide us. 

 

In fragile occurrences 

You present yourself

And we must pause to meet you

 

Daily, there are glimmers, 

Reflections of a seamless mercy

Revealed in common intricacies. 

 

These circles of grace spill out around us

And announce that we are a part of you

Amen.

 

SMC Clinical Leadership Team

 

Update February 19, 2021

We are pleased to announce that 93 of our residents received their second and final dose of the COVID-19 vaccine today.  Many of our staff have received their second doses and others have upcoming vaccination appointments.

Reminder:  Please send us any feedback you have in regards to communication from SMC to families during our 2nd outbreak as per yesterday’s email.

“But those who hope in the Lord will renew their strength. They will soar on wings like eagles; they will run and not grow weary, they will walk and not be faint.” – Isaiah 40:31

SMC Clinical Leadership Team

Update February 17 2021

2nd dose of Resident COVID-19 vaccine:  We are pleased to announce that residents will be receiving their second dose of the Pfizer COVID-19 vaccine this Friday, February 19, 2021.  Some of our staff have already received their second and final dose of the vaccine and others have begun booking their appointments.  This is exciting news as the vaccine, along with our PPE and hand hygiene protocols, will help reduce the transmission of COVID-19 in our facility and communities.

Indoor/Virtual Visits:  We are so glad that scheduled indoor and virtual visits have resumed and families have been able to reunite with their loved ones.  We kindly remind families to please respect the following guidelines so we can ensure a safe visit for residents, families and staff:

  • Indoor visits are limited to 30 minutes per one designated visitor per week.
  • Please stay home if you are feeling unwell.   We will screen you before your visit as per past practice.
  • During your visit, please remain behind the plexiglass partition and refrain from touching your loved one.
  • Sanitize your hands before and after your visit

Food/items deliveries:  See below what food and items we can accept at our facility at this time:

  • What essential items are accepted? 
    • All essential care items (soaps, lotions, etc.) must be new products.
    • Items that fit in a standard grocery bag (to minimize clutter in rooms).
    • Items that can be sanitized.
  • What food items are accepted? 
    • Home-made or store bought food packaged in a single-use food container that can be discarded after consumption.
    • Non-perishable food items that do not require refrigeration.

Changes to family updates:  Currently, our communications team emails families, and updates the website on Mondays, Wednesdays and Fridays.  Now that our second outbreak has been declared over as of Feb. 7, 2021, we will be only updating families as needed.  If you have any questions about your loved one’s health, please call the nursing station on their unit.  See below the direct phone numbers for each nursing station:

  • A1 Unit nursing station:  604-412-2178
  • A2 Unit nursing station:  604-412-2182
  • B Unit nursing station:  604-412-2176

As well, there has been an email sent out to all families earlier today requesting your feedback in regards to communication from SMC to families during our second outbreak (Dec. 10, 2020 – Feb. 7, 2021).  We are  committed to learning and improving our work at SMC.  Please send us your feedback on how we can do better.  We will be reviewing the feedback received from families at our outbreak debrief meeting on Feb. 24, 2021.

 

“Alone we can do so little; together we can do so much.” – Helen Keller

 

SMC Clinical Leadership Team

Update February 12, 2021

Our scheduled indoor and virtual visits began yesterday, Feb. 11, 2021 and we are honoured to be able to reunite families with their loved ones.  We are thankful that families continue to follow COVID-19 safety protocols to protect our residents, families, and staff.

 

We reflect on our difficult journey through our second outbreak and at the same time, we look forward with hope for the future.  Some of our staff at St. Michael’s Centre have received their second and final dose of the COVID-19 vaccine and others are booking their appointments.  We continue to await direction from Fraser Health as to when the residents will receive their second dose and we will keep you updated.

 

“God, teach us what it means to have faith in silence. When we face trials that are beyond our understanding, help us to find peace. Help me be joyful in hope, patient in affliction, and faithful in prayer. You set all things in accordance to your time. Remind us to wait patiently, and find peace in your plan”. – Dick Woodward

SMC Clinical Leadership Team


Update February 10, 2021

With the outbreak at St. Michael’s Centre declared over on Feb. 7, 2021, we are happy to announce that scheduled indoor/virtual visits for families and residents can begin again.

Indoor/Virtual Visits Update: 

As a reminder, we have provided the indoor visitation guidelines below:

  • Indoor visits  are limited to 30 minutes per one designated visitor per week.
  • Please stay home if you are feeling unwell.   We will screen you before your visit as per past practice.
  • During your visit, please remain behind the plexiglass partition and refrain from touching your loved one.
  • Sanitize your hands before and after your visit.

 

The therapies  team will begin scheduling indoor and virtual visits today, Wednesday, Feb. 10th, 2021.  Please connect with our therapies team to schedule at 604-434-1323 ext. 123 or email therapies@stmichaels.bc.ca

 

Essential visits are reserved for families with a loved one that is actively dying.  Essential visitswill continue to occur in residents’ roomsin consultation with Malou (Director of Care) and Eveling (Resident Care Coordinator).

 

Food/Items Deliveries:  We are now accepting food and items deliveries.  See below our guidelines.

  • What essential items are accepted? 
  • All essential care items (soaps, lotions, etc.) must be new products.
  • Items that fit in a standard grocery bag (to minimize clutter in rooms).
  • Items that can be sanitized.
  • What food items are accepted? 
  • Home-made or store bought food packaged in a single-use food container that can be discarded after consumption.
  • Non-perishable food items that do not require refrigeration.

 

2nd dose of COVID-19 vaccination for residents:  A total of 93 residents at SMC received their first dose of the vaccine between January 8th – 21st, 2021.  We are expecting the 2nd round of resident vaccinations to occur about 42 days after the first.  We are in discussion with the FHA vaccine coordinator for our site as to the exact date of this 2nd round of vaccinations.   We will keep you updated.

 

There continue to be many COVID-19 outbreaks in long-term care and assisted living facilities within Fraser Health.  The above safety measures are important to keep all who live and work at St. Michael’s healthy, and to do our part in helping contain COVID-19.

 

“Sorrows gather around great souls as storms do around mountains; but like them, they break the storm and purify the air of the plain beneath them.” – Jean Paul 

SMC Clinical Leadership Team

_________________________________________________________________________________

Update February 8, 2021

Great news – we are thrilled to share that yesterday Fraser Health declared the outbreak at St. Michael’s Centre is over!  This has been a long, difficult road for everyone involved.  We are grateful to the profound dedication of our staff team and the patient endurance of our residents and families.

 

We are now in a step-down process in which restrictions are gradually eased in phases.  We will continue to follow all necessary Infection Prevention and Control Prevention measures, including mandatory PPE, screening our staff twice per shift and screening our residents twice per day.

 

Food Deliveries

We can now accept food items with the following criteria:

  • Single serving
  • Disposable containers
  • Nothing that needs refrigeration or reheating

 

Visits

Our Therapies Team is working to re-establish in person visits in the main entrance as soon as possible.  You can expect an update in the next two days with dates and instructions for scheduling.

 

Communications

We will no longer have a regular rhythm of family updates as we did during the outbreak.  Relevant information will be sent as needed.  Please reach out with any questions.

 

We have heard that some people did not receive the updates last Wednesday and Friday (Feb 3rd and 5th).  Our apologies – this seems to be a technical error and we’re not sure how many people were affected.  You can read the updates from those days on our website:  COVID-19 Info – St. Michael’s Centre

 

A time to weep, and a time to laugh; a time to mourn, and a time to dance.”

Ecclesiastes 3:4

We are constantly reminded of life’s fragility and preciousness.  Holding in our hearts the lives that have passed in this time, let us cherish the life that continues as we gently find our way forward.  We invite you to find your own way of celebrating and honouring this moment.

 

Peace be with you,

St. Michael’s Leadership Team

_________________________________________________________________________________

Update February 5, 2021

Good news:  There are no new staff or resident cases to report.  We continue to move in the right direction and await direction from the FHA Medical Health Officer on the status of our outbreak.

Total resident cases: 23

  • B Unit: 17
  • A1 Unit: 6
  • A2 Unit: 0

All of our staff (16) that previously tested positive for COVID-19 have fully recovered and have been cleared to return to work.

 

We still cannot receive non-essential food items at this time.  We will let you know when this is possible once Fraser Health deems this safe.

 

Blessing:

May mercy be our path

And peace fill our days

May love heal every heart

And God’s grace light our way

 

SMC Clinical Leadership Team

_________________________________________________________________________________

Update February 3, 2021

There are no new staff or resident cases to report.

Total resident cases: 23

  • B Unit: 17
  • A1 Unit: 6
  • A2 Unit: 0

Total staff cases: 16

 

Residents on A2 have been swabbed this morning and we are awaiting results.

 

Over the weekend, one of our nurses donated an electric organ as pictured below.  We look forward to when we can begin music therapy programs again and the residents can enjoy this new piece of musical equipment.

 

“Art is how we decorate space, music is how we decorate time.” – Jean-Michel Basquiat

Electronic Organ 2

 

SMC Clinical Leadership Team

_________________________________________________________________________________

Update February 1, 2021

Over the weekend we had another resident die related to COVID-19.  We say goodbye, we grieve, we remember each cherished life and we pray for the families.

Total resident cases: 23

  • B Unit: 17
  • A1 Unit: 6
  • A2 Unit: 0

Total staff cases: 16

 

Residents on A2 will be swabbed on Wednesday.

 

We are still not able to receive non-essential deliveries or food items at this time.  We will let you know when this is possible once Fraser Health deems this safe.

 

“By the light of day and by the dark of night

Your God has not forgotten you.”

Quran – Daylight 93.1-3

 

“Do not be afraid or terrified…for the Lord your God goes with you;

he will never leave you nor forsake you.”

Deuteronomy 31:6

 

SMC Leadership Team

_________________________________________________________________________________

Update January 29, 2021

There are no new resident or staff cases to report.

Total resident cases: 25

  • B Unit: 19
  • A1 Unit: 6
  • A2 Unit: 0

Total staff cases: 16

Staff  were swabbed on Jan. 28, 2021 and many results have returned negative.  There are still staff swab results pending and we will keep you updated.

 

This has been a difficult journey for residents, families, and staff, and with no new cases to report, we pray that our outbreak will be declared over soon.  We are moving in the right direction.

 

Prayer

Faith is the bird that sings to the dawn while it is still dark.

Though it is difficult to see now, I believe the dawn will come.

I will find the right melody of joy and sing a song of trust in God.

Amen.

 

SMC Clinical Leadership Team

_________________________________________________________________________________

Update January 27, 2021

Total resident cases: 25

  • B Unit: 19
  • A1 Unit: 6
  • A2 Unit: 0

Total staff cases: 16

Since our last update, an additional staff member has tested positive for COVID-19.  Though this person was wearing PPE, and did not go into resident rooms, out of an abundance of caution the Medical Health Officer has placed A2 on droplet precautions and wanted all A2 residents to be re-swabbed.

 

We are happy to announce that all A2 resident swabs have returned negative!  Staff will be swabbed tomorrow, Jan. 28th, 2021 as a precautionary measure to protect all of our residents.  A2 will continue to remain on droplet precautions, and this means that only dedicated nursing staff will enter resident rooms and must wear gowns and gloves, in addition to goggles and masks.

 

A1 has been lifted off of droplet precautions and residents are advised to stay in their rooms.  Staff are still required to wear masks and goggles.

 

Virtual visits update:  Going forward we are unable to schedule virtual visits in advance due to our current outbreak status and droplet precautions on B unit and A2 unit.  Please email the therapies team or call the nursing station on the preferred day of your virtual visit and we will do our best to accommodate your request.  We kindly ask for your patience and understanding if we cannot fulfill your request immediately.  See below the therapies team email and phone numbers for each nursing station:

 

Therapies team email:  therapies@stmichaels.bc.ca

B Unit:  604-412-2176

A1 Unit:  604-412-2178

A2 Unit:  604-412-2182

 

SMC Clinical Leadership Team

_________________________________________________________________________________

Update January 25, 2021

Yesterday we had another resident die related to COVID-19.  As we say our goodbyes and process our grief, we continue to remember these cherished lives and pray for the families.

Total resident cases: 25

  • B Unit: 19
  • A1 Unit: 6
  • A2 Unit: 0

Total staff cases: 15

 

Residents on B Unit were swabbed again today.

 

We are still not able to receive non-essential deliveries or food items at this time.  We hope that changes in restrictions will be coming soon once Fraser Health deems this safe.

 

“For I am convinced that neither death nor life, neither angels nor demons, neither the present nor the future, nor any powers,neither height nor depth, nor anything else in all creation, will be able to separate us from the love of God.”

Romans 8:38-39

 

SMC Leadership Team

_________________________________________________________________________________

Update January 22, 2021

We are happy to announce that all of the results from the last swab testing of residents on A1 and B Unit (Jan. 19, 2021) have returned negative!  This is great news and we will continue to diligently follow our hand hygiene and PPE protocols to stop the transmission of COVID-19 in our facility and communities.

 

One of our residents passed away from C-19 this morning.  We pray her soul rests in eternal peace.

 

Total resident cases: 26

  1. B Unit: 20
  2. A1 Unit: 6
  3. A2 Unit: 0

Resident Vaccinations – First Dose:   Another 8 residents received their first dose of the Pfizer Vaccine yesterday.   As a result, ~93% of our current residents have now received the first dose of the vaccine.  This is a very strong number.

 

Total staff cases: 15

 

Just as the soft rain fills the streams, 

Pours into the rivers and joins together in the oceans, 

So may the power of every moment of God’s goodness

Flow forth to comfort and heal all beings.

Amen.

 

SMC Clinical Leadership Team

_________________________________________________________________________________

Update January 20, 2021

After yesterday’s swabbing of residents on A1 and B units, we are awaiting one further result and all others have returned negative!

 

Yesterday we had another resident die related to COVID-19.  We say another goodbye and pray for the family.

Total resident cases: 27

  • B Unit: 21
  • A1 Unit: 6
  • A2 Unit: 0

Total staff cases: 15

 

Staff will be swabbed again tomorrow.

 

Current Restrictions

  • We are still not able to receive non-essential deliveries or food items at this time. We know this is a way you would like to offer care to your loved ones, but we are still in outbreak mode and still need to keep resident safety as our number one priority.  Our Leadership Team, in consultation with Fraser Health, We will continue to re-evaluate delivery protocols on a weekly basis and keep you informed.
  • There are still significant limitations on our ability to provide virtual visits, as our Therapies Team is not allowed to enter resident rooms and nursing staff have a full workload. Again, we will continue to re-evaluate and keep you informed.

 

Communication Feedback

Thank you for the input we’ve received about our communications.  Many of you expressed beautiful appreciations of our staff and teams at SMC, and said you are grateful to continue receiving regular updates.

  • There was a request to include the total number of deaths due to COVID-19.  Each time a resident has passed away due to C-19, we have informed families of this on our daily updates.  Our reason for not sharing total number of deaths from C-19 is that we believe it could be distressing for some to regularly see the total deaths reported, and this number does not quantify the loss and grief experienced.  For those wanting this information, it can be found in the BC CDC’s weekly outbreaks report: BC COVID-19 Data (bccdc.ca)

Here is the link to the most recent report: http://www.bccdc.ca/Health-Info-Site/Documents/COVID_sitrep/LTC_AL_COVID-19_Outbreak_Report_0113_2021.pdf

  • We also received a request to report the number of COVID-19 positive residents who have recovered.   We report the total number of positive residents/staff since the beginning of our 2nd outbreak (Dec. 10, 2020).  Many residents have recovered which means they have cleared the two week period in which they are considered infectious.  However, this does not mean that the residents are symptom free and have returned to their full health.  Although some residents have cleared their two week infectious period, they could still have symptoms, or go on to develop symptoms, decline, and ultimately pass away.  We sense that it would be very difficult for families if we were to report the number of recovered residents, and then subsequently have some of those residents decline, and pass away.  Rather than report cases that are considered recovered, we felt it better to communicate directly with families of affected residents about the current status of their loved one.

 

Jennifer Farinha led our Therapies Team in creating a dove for each of our residents who have died during this outbreak.  All staff pass under the hanging doves as they enter the building, remembering our beloved, departed residents.

Dove

“Now may the God of peace give you peace at all times and in every circumstance.  God be with you all!”

2 Thessalonians 3:16

 

SMC Leadership Team

_________________________________________________________________________________

Update January 18, 2021

Total resident cases: 28 (No Change); The next round of resident swabs (B and A1 units only) is January 19th;

  • B Unit: 22
  • A1 Unit: 6
  • A2 Unit: 0

Total staff cases: 15 (No change)

  • Many staff have completed their isolation period and have returned to work.
  • We are working with the FHA Mobile Response Team to provide our staff individual and group debriefing sessions.

Good news:   All residents swabbed on January 12th returned negative, and all staff swabbed (~102) on January 14th also negative.  This is encouraging

Could you kindly provide us with some feedback:  Are you finding the updates helpful?  What could make the information more meaningful, keeping in mind we need to respect individual resident/family confidentiality.

We know this has been an incredibly difficult time for you, and especially for those families whose loved ones tested positive for C-19, or lost a loved one as a result.

Our thoughts and prayers are with our beloved residents and all of you.

SMC Clinical Leadership Team

_________________________________________________________________________________

Update January 15, 2021

One of our residents passed away yesterday due to COVID-19.  May this resident rest in peace.  We are deeply saddened by all of the beloved residents we have lost.  Our prayers and condolences are with the families.

Total resident cases: 28

  • B Unit: 22
  • A1 Unit: 6
  • A2 Unit: 0

Total staff cases: 15

  • Many staff have completed their isolation period and have returned to work.

Good news:  Staff were swabbed yesterday, January 14, 2021 and more than half of the results returned negative.  The results of the remaining staff are pending.  Many of our staff and residents have now received their first dose of the Pfizer vaccine and will be receiving their second and final dose in the next month.

Reminder:  We will now be sending family updates on Mondays, Wednesdays, and Fridays, with additional updates if there is critical information that needs to be shared sooner.

 

Prayer:  Wings of Strength

Be the wings of our strength, O God

In this time of wilderness waiting.

This is the time of treading life, waiting for the swells to subside

And for the chaos to clear.

Be the wings of our strength, O God

In this time of wilderness waiting.

 

SMC Clinical Leadership Team

_________________________________________________________________________________

Update January 14, 2021

No changes to report.

Total resident cases: 29

  • B Unit: 23
  • A1 Unit: 6
  • A2 Unit: 0

Total staff cases: 15; Staff are being swabbed today.

 

Earlier this week the Mobile Response Team (MRT), which provides psychosocial support for frontline workers during the pandemic, met some of our staff through Zoom.  MRT was available for staff one to one support sessions.  We will continue to work with the MRT in supporting our staff and leadership teams.

 

Care Workers & Grief

A Vancouver Sun article today about the grief care workers experience in outbreaks features an interview with Jennifer Lyle, CEO of SafeCare BC, standing in front of our building.  While we were not involved or featured in this story, we are glad that there is an emphasis on this issue so supports can continue to be offered.

https://vancouversun.com/health/covid-19-b-c-care-workers-struggle-with-grief-after-outbreaks

 

Communication update

As our situation stabilizes with low numbers of new cases, there are less updates to report.  This is a welcome shift from the weeks when our situation was changing daily.  Accordingly, we will now be sending family updates on Mondays, Wednesdays, and Fridays, with additional updates if there is critical information that needs to be shared sooner.

 

Thank you for your ongoing prayers and encouragement.

SMC Leadership Team

_________________________________________________________________________________

Update January 13, 2021

All swab results from A1 came back negative!   We are very happy to see that efforts to contain the virus has yielded these results.  We will continue to monitor all residents, and swab A1 and B units again next week.

Total resident cases: 29

  • B Unit: 23
  • A1 Unit: 6
  • A2 Unit: 0

Total staff cases: 15

Staff will be swabbed again tomorrow.

Internet update

We have received feedback from some families about trouble accessing Wi-Fi.   Our IT staff person has made several improvements to our Wi-Fi networks and is working on an upgrade with Shaw to increase our bandwidth, and will install a new modem.  We will update you once this is in place.

Deep gratitude can be a difficult practice of naming what we’re thankful for even when things are unimaginably hard.  Today we give thanks for good news and for days when gratitude comes easily.

SMC Leadership Team

_________________________________________________________________________________

Update January 12, 2021

We have one new resident positive with COVID-19 in B Unit.

Total resident cases: 29

  • B Unit: 23
  • A1 Unit: 6
  • A2 Unit: 0

Total staff cases: 15

 

Good news:  Since the past two resident swab results on A2 have returned negative, the Medical Health Officer has “Stepped Down” our A2 unit.  Droplet precautions have been removed and residents on A2 will not need to be re-swabbed.

 

We will continue to diligently care for our residents with courage and heart.  During these challenging times we pray for strength and healing for all SMC families, staff and residents.

 

Prayer of Blessing

In this day’s journey, life blessing moments.

In this day’s journey, a peaceful spirit.

In this day’s journey, words which strengthen.

In this day’s journey, God’s healing love.

Amen.

 

SMC Clinical Leadership Team

__________________________________________________________________________________

Update January 11, 2021

We have 1 new positive resident to report on B unit.  It was a difficult evening here, as two more COVID positive residents have died.  We hold the families in our prayers.

Total resident cases: 28

  • B Unit: 22
  • A1 Unit: 6
  • A2 Unit: 0

Total staff cases: 15

Residents on B unit were swabbed today and A1 residents will be swabbed tomorrow.

Family reminders

  • We are not able to receive non-essential food or personal items for residents during the outbreak.  If you have questions about essential items, please contact us.  If your loved one is in need of anything, we will reach out to you.
  • If you are sending an email with questions for our clinical team, please remember to include the name of your loved one.
  • We know there have been some issues with the wireless internet here and our I.T. team is working with Shaw to sort this out.

We pray for God’s mercy and grace to surround us all…

Our departed residents and their grieving families,

Our residents who remain in their rooms,

Our staff who continue to offer care amidst so many goodbyes,

Our families who wait for the time to be with their loved ones again.

God, help us know your mercy and grace.

SMC Leadership Team

__________________________________________________________________________________

Update January 10, 2021

We have no new positive cases to report.  With sadness, we share that another COVID positive resident has died.  Our prayers and condolences are with their family.

Total resident cases: 29

  • B Unit: 21
  • A1 Unit: 8
  • A2 Unit: 0

Total staff cases: 15

 

Amidst our hope, there continue to be waves of grief as well.  Christian scriptures tell of Jesus sleeping in a boat while he and his disciples travel across a sea.  An unexpected and violent storm threatens to overturn them.  The disciples cry out that they will drown, but Jesus calms the storm and their fears.  (Matthew 8, Mark 4, Luke 8)

 

In the ongoing violent storm of this outbreak and pandemic, may the prayer below help us to cry out.

SMC Leadership Team

 

God of my life, I am lost at sea,

the wild winds and pelting rain of my troubles

are threatening to submerge me in their power. 

I am tossed to and fro by the struggles that come upon me every day. 

There is so little energy in me to go on. 

I do not know how much longer I can hold on to hope. 

In my distress I cry out: Are you asleep in my boat of life?

So I beg of you, Comforting One who goes with me in the storm,

look after me, I take shelter in you. 

I will rest in you, God,

and trust that you will be with me

no matter how great or how long or how intense the storm is. 

I entrust my life to you.  Amen.

 

Joyce Rupp, Praying Our Goodbyes, 1988

__________________________________________________________________________________

Update January 9, 2021

There are no changes to report in case numbers.

Total resident cases: 30

  • B Unit: 21
  • A1 Unit: 9
  • A2 Unit: 0

Total staff cases: 15

 

Good news:  Yesterday, 91 residents received the COVID-19 vaccine and 120 staff have received their vaccinations.  Staff are feeling relieved, celebratory, and hopeful for the future.  Although the majority of staff have been vaccinated, we continue to diligently follow hand hygiene and PPE protocols to reduce the transmission of the virus in our facility and communities.

 

A member of our clinical leadership team who received the vaccine expressed that for the first time in a long time, they heard the birds chirping and singing this morning as they stepped outside to begin their day.  This experience is a testament to the relief and hopefulness felt by staff that received the COVID-19 vaccine yesterday.

 

“Be like the bird who, pausing in her flight awhile on boughs, feels them give way beneath her, and yet sings knowing she has wings.” – Victor Hugo

 

SMC Clinical Leadership Team

__________________________________________________________________________________

Update January 8, 2021

There are no changes to report in case numbers.

Total resident cases: 30

  • B Unit: 21
  • A1 Unit: 9
  • A2 Unit: 0

Total staff cases: 15

Today has been an important and uplifting day as vaccines were provided to residents and staff.  92 residents and approximately 120 members of our staff are now vaccinated.  In the post-vaccination waiting area, there were expressive emotions of relief and celebration, as well as staff saying distanced Hello’s to colleagues they haven’t seen in so long because they work in different parts of the building.

Katrina Conales, a member of our therapies team made ribbons worn by our outbreak leadership team, and the Fraser Health immunization team, symbolizing hope on this day.

Wade

May we continue to find hope in human kindness and God’s steadfast presence.

SMC Leadership Team

__________________________________________________________________________________

Update January 7, 2021

There are no changes to report in case numbers.

Total resident cases: 30

  • B Unit: 21
  • A1 Unit: 9
  • A2 Unit: 0

Total staff cases: 15

 

Staff were swabbed again today.  Our team has set-up staff vaccination and recovery stations for tomorrow.  Residents will receive vaccinations in their rooms.

IMG 4095

 

May we all receive what we most need to carry on through the challenges of this time.

SMC Leadership Team

__________________________________________________________________________________

Update January 6, 2021

Unfortunately we have 5 new resident cases to report – 4 on B unit and 1 on A1 unit.  There is also a correction to our total staff numbers.

 

Based on the results of the swabs received today, our Care Coordinator has completed 3 moves to cohort residents in an attempt to reduce transmission.  The Fraser Health Infection Control team has approved the moves.   Our teams continue to work with Fraser Health to ensure our staff receive ongoing training to shore up gaps.

Total resident cases: 30

  • B Unit: 21
  • A1 Unit: 9
  • A2 Unit: 0

Total staff cases: 15

 

Vaccination this week!

Great News:  We received notification today that Fraser Health staff will be on site this Friday, January 8th, to vaccinate residents and staff.  All residents whose consent has been received, and who qualify for the vaccine based on the guidance of the Medical Health Officer, will be vaccinated.

 

We give thanks for another layer of protection against this virus, and the many people involved in developing and distributing the vaccine.

 

We give thanks for the Holy Love that is around us and within us in each moment of this life and beyond.

 

SMC Leadership Team

__________________________________________________________________________________

Update January 5, 2021

We had one resident positive with C-19 pass away today.  We pray his soul rest in eternal peace.  Our condolences are with the families.


Total Resident COVID-19 cases: 25

  • B Unit: 17
  • A1 Unit: 8
  • A2 Unit: 0

Active staff cases: 13 (staff continue to recover and return to work when cleared).

 

Staffing levels:  We wanted to reassure families that although several staff have tested positive, we have been able to maintain our staffing baseline throughout our outbreak.  Our level of care has been maintained due to our committed staff who are working overtime hours and the staffing support (RCAs and LPNs) we have received from Fraser Health Authority.  We are grateful to our staff and FHA.

 

Vaccine Update: Many family members will have received a call by now from our Resident Care Coordinator, Eveling, asking for consent for your loved one to receive the Pfizer COVID-19 vaccine.  We are obtaining consent from families in advance to prepare and still waiting to receive our onsite vaccination date.  We are still awaiting further direction from Fraser Health regarding vaccinations for residents that have tested positive for COVID-19.

 

Light of Healing: Centering Prayer

Holy One,

Light of all healing:

Be present with me

Rooted in your love, may I be.

Filled with your peace, may I be.

Illumined by your grace, may I be.

Kindle my heart into quiet strength.

Calm my spirit into restoration.

Touch my life into wholeness again.

 

SMC Clinical Leadership Team

__________________________________________________________________________________

Update January 4, 2021

Total Resident COVID-19 cases: 26

  • B Unit: 18
  • A1 Unit: 8
  • A2: 0

Active staff cases: 13

 

Pfizer Vaccination:  Our teams are starting make the necessary preparations/arrangements as we anticipate hearing from FHA about SMC’s onsite vaccination date.   We will keep you posted, and know you are eager to hear the plan.

 

Please continue your prayers and we appreciate your support!

 

SMC Clinical Leadership Team

__________________________________________________________________________________

Update January 3, 2021

Total Resident COVID-19 cases: 26

  • B Unit: 18
  • A1 Unit: 8
  • A2: 0

Three residents showing symptoms were swabbed and the results returned positive, so the case count has increased by three.  Staff will be in touch with families if your loved ones were the impacted.

 

Active staff cases: 13

 

Please continue your prayers and we appreciate your support!

 

SMC Clinical Leadership Team

__________________________________________________________________________________________

Update January 1, 2021

Total Resident COVID-19 cases: 24; No results are pending, and no residents with new symptoms.

  • B Unit: 17
  • A1 Unit: 7
  • A2: 0

Active staff cases: 12

Staff were re-swabbed again yesterday, Thursday, Dec. 31, 2020.

 

Good News – Vaccine Update:  Fraser Health has informed SMC that staff and residents will have the opportunity to receive the COVID-19 vaccine on-site.  Over the next several days, the RN in charge and/or our Resident Care Coordinator will start contacting families via phone/email to request consent for residents.

 

Please Note:  We do not have a confirmed date yet and will update you once it is known.

 

Please continue your prayers and we appreciate your support!

 

SMC Clinical Leadership Team

__________________________________________________________________________________________

Update December 31, 2020

One of our beloved residents passed away today due to COVID-19 and all staff are grieving this loss.  Our condolences and prayers are with the families.

 

Total COVID-19 Resident cases: 23

  • B Unit: 17
  • A1 Unit: 6
  • A2 Unit: 0

Active staff cases: 12

Staff were re-swabbed again today, Thursday, Dec. 31, 2020.

 

Good News – Vaccine Update:  Fraser Health has informed SMC that staff and residents will have the opportunity to receive the COVID-19 vaccine on-site.  Over the next several days, the RN in charge and/or our Resident Care Coordinator will start contacting families via phone/email to request consent for residents.
Please Note:  We do not have a confirmed date yet and will update you once it is known.

 

As we move into the new year we are naturally reflecting on the very difficult year we have just experienced.  As we hope for a brighter tomorrow, we will continue to deliver high quality care to our beloved residents.  With strength, courage, and heart we will get through this storm together.

 

A Turning Season: Prayer

God, my source of strength:

A season is turning in my life

Calling me to make ready:

Walk with me, I pray

This unmapped course lies divided ahead

Urging careful determination:

Walk with me, I pray

Until the turbulent waters clear

I reach for your mercy

and pray for wisdom

Walk with me, I pray

 

 

SMC Clinical Leadership Team

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Update December 30, 2020

Another beloved resident has passed away due to COVID-19.  This is difficult news to process, and our condolences and prayers are with the families.

 

Total Resident COVID-19 cases: 20

  • B Unit: 16
  • A1 Unit: 4
  • A2: 0

Residents were re-swabbed again yesterday, Dec. 29, 2020 and currently 93 swabs are pending results.

 

Active staff cases: 12

  • 2 staff have recovered and have been cleared to return to work.

Staff will be re-swabbed again on Thursday, Dec. 31, 2020.

 

The team at St. Michael’s Centre understands that we have all experienced a very difficult year.  We reflect on the challenges we have faced and pray for comfort and strength as we move into the new year.

 

Prayer of Compassion

We wish to weave patterns of healing and hope

We pray for all whose lives are diminished by difficulty, suffering or loss

We pray for those in need of healing, for those seeking courage, for those in sorrow

May strength be yours.

May comfort be yours.

May love uphold you.

 

SMC Clinical Leadership Team

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Update December 29, 2020

It is with heavy hearts that we share that another one of our beloved residents has passed away due to COVID-19.  As we experience grief for those we have lost, we reflect on our fond memories and the positive impact their lives have made in our own.

 

We are grateful for the supportive messages we have received.  We understand the emotions of family members who are worried and upset.  Our staff are doing their best to ensure we communicate with you in a timely manner and we ask for your patience.

Resident cases: 21

  • B Unit: 17
  • A1 Unit: 4
  • A2: 0
NEW:  Residents are being re-swabbed again today to proactively identify and new cases.
Active staff cases: 12
  • 2 Staff have recovered and have been cleared to return to work.
Gathering: A prayer
“Renewing spirit, we come in weariness and with unwrapped wounds. Seeking a patient compassion.
Gentling spirit, as dilemmas and demands confound us,
We long for unexpected tenderness.
Quieting Spirit, in our crowded hours and paths, we yearn for an interior peace.
As the soil embraces each seed seeking growth.
So may we be transformed by your touch.”
SMC Clinical Leadership Team

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Update December 28, 2020

There are no new cases to report.  All information remains the same.

 

Resident cases: 22

  • B unit: 18
  • A1 unit: 4
  • A2 unit: 0

Next round of resident swabs Dec. 29

 

Active staff cases: 13

  • Previous cases cleared: 1

Next round of staff swabs Dec. 31

 

We continue to stay well stocked with supplies and are preparing for the swabbing of residents tomorrow.

 

We pray for resilience to stay focused on the work before us,

Tenderness to let our grief move through us,

And rest for our weary bodies and souls.

 

St. Michael’s Clinical Leadership Team

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Update December 27, 2020

As we check-in with each other here at St. Michael’s we hear a range of sadness, numbness, and overwhelm.  Everyone is carrying heavy grief as they continue with their work.

 

Over the weekend we had 3 residents deaths related to COVID-19.  Our prayers and condolences are with the families.

 

Resident cases: 22

  • B unit: 18
  • A1 unit: 4
  • A2 unit: 0

Next round of resident swabs Dec. 29

 

Active staff cases: 13

  • Previous cases cleared: 1

Next round of staff swabs Dec. 31

 

We continue to meet with Fraser Health every single day to assess our situation and make necessary decisions.

 

We are grateful for the supportive messages we have received.  We understand those who are anxious and upset.

 

This song offers a beautiful example of turning to a loved one in our grief…

Sanctuary – By Carrie Newcomer

 

May we all receive moments of sanctuary in this storm.

 

St. Michael’s Clinical Leadership Team

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Update December 26, 2020

We have no new resident cases to report today, and 3 new staff cases.

 

Resident cases: 24

  • B unit: 20
  • A1 unit: 4
  • A2 unit: 0

Next round of resident swabbing scheduled for Dec. 29th

 

Active staff cases: 13

  • Previous cases cleared: 1
  • Pending swabs: 7

Next round of staff swabbing scheduled for Dec. 31st

We continue to show up.  We continue to care.  We continue to pray.

St. Michael’s Clinical Leadership Team

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Christmas Day 2020

“These are overwhelming times. The need is great. The pandemic, sweeping. And it can make us numb or despairing…If the world is being desecrated the least we can do is try to notice all of the sacredness that remains still around us and in us. We are holding space for all that is broken while our hands work towards creating a bit of shalom, an icon of grace, around us.”

    Sarah Bessey

On this particular Christmas day, in the midst of heartbreak and longing, we wish you moments of grace.

May these moments sustain us as we persevere together.

“The light shines in the darkness, and the darkness did not overcome it.”

John 1:5

 

St. Michael’s Clinical Leadership Team

 

S1

A photo from yesterday afternoon as two musicians travelled around the outside of the building playing Christmas carols for our residents.

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Update December 24, 2020

We have 9 new resident cases to report today, 6 on B unit and 3 on A1 unit.  We are so disappointed and disheartened to know the virus continues to spread through St. Michael’s.

 

Resident cases: 25

  • B unit: 21
  • A1 unit: 4
  • A2 unit: 0

Next round of resident swabbing scheduled for Dec. 29th

 

Staff cases: 11

  • Active: 10
  • Cleared: 1

 

Resident room changes

In consultation with Fraser Health and Infection Prevention & Control, we have moved a number of residents to cohort people who are COVID positive together and people who are COVID negative together.  If your loved one is being moved nurses will contact you to let you know.

 

All staff are being tested again today.

 

We continue to show up.  We continue to care.  We continue to pray.

 

This is a hard Christmas.  We do not feel like singing “Hallelujahs” or “Joy to the World!”

Perhaps we can hold close to these words from Away in a Manger…

          “Be near us, Lord Jesus, we ask you to stay

          Close by us forever and love us, we pray.”

St. Michael’s Clinical Leadership Team

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Update December 23, 2020

Our prayers are with all families and residents that have been impacted by COVID-19 and we extend our condolences to families who have had loved ones pass away.  
Communication regarding positive residents:  When a resident tests positive for COVID-19, nursing staff on their unit notify their primary contact over the phone.  If you are not the primary contact and would like an update on your loved one’s health and status, please call the nursing unit and staff will be happy to update you. 
Staff will be swabbed again on Thursday, December 24th  and residents were swabbed on Tuesday, December 22nd, 2020 on all units.  This re-swabbing is in collaboration with FHA’s Infection Control/Response team.   This allows us to quickly identify and plan for how to best treat/cohort new cases for residents and staff.  Some families have expressed their wishes to have swab results sooner.  Unfortunately this is beyond our control, and we are vigilant about tracking pending swabs.
Total Pending Resident Swabs: 104
·         B unit: 24
·         A1 unit: 42
·         A2 unit: 38
Resident cases:16 (no new cases)
·         B unit: 15
·         A1 unit: 1
·         A2 unit: 0
Staff cases:11 (no new cases)
Vaccine Update:  Seventeen of our staff will be vaccinated on Thursday, Dec. 24th, 2020.  There will be more opportunities for staff to be vaccinated in the future and the clinical leadership team will keep everyone updated.  This is wonderful news!
We delight in the beauty of the butterfly, but rarely admit the changes it has gone through to achieve that beauty”  Maya Angelou
Our journey out of this outbreak and the pandemic will be gradual.  We deeply appreciate the support from families as we navigate this challenging time.  Let us continue to learn, adapt, and grow together. 
SMC Clinical Leadership Team

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Update December 22, 2020

We have 2 new resident cases and 1 new staff case to report today.

Resident cases: 16

  • B unit: 15
  • A1 unit: 1
  • A2 unit: 0

Staff cases: 11

We are sad to share that another resident who was positive for COVID-19 has died.  We are impacted every time a resident dies, and the many layers of loss that this virus brings make these deaths particularly heartbreaking.  Our prayers are with the family members.

Today residents on all units have been tested again.  Staff will be tested on Thursday.

A2 is now on droplet precautions, meaning only care staff enter resident’s rooms, wearing a gown and gloves to provide care, in addition to a mask and goggles.

We are excited to have been offered our first opportunities for staff vaccinations this week.  Seventeen members of our team will receive the Pfizer/BioNTech COVID-19 vaccine.  More opportunities will gradually be provided in the weeks and months to come.

The wound is the place where the light enters you.”  Rumi

We are definitely feeling wounded these days, and we are grateful for the gradual return to light as each day extends by a few moments.  Our journey out of this outbreak and the pandemic will be gradual, so let us savour every light-filled moment along the way.

St. Michael’s Clinical Leadership Team

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Update December 21, 2020

We have 1 new resident case and 1 new staff case to report today.

Resident cases: 15

  • B unit: 14
  • A1 unit: 1

Staff cases: 10

We continue our daily calls with Fraser Health as we work together with them to care for your loved ones.

We have been hearing from families both gratitude for the care, as well as concerns about communication, particularly for those families of residents who are COVID positive.  Our focus is containment, and since our staff are overwhelmed with meeting basic needs, we are not able to keep up with the frequency of individual medical updates that we would like.  A few families have told us that information is unclear, or conversations are abrupt.  We apologize for this, and commit to doing better.   Our Director of Care Malou has communicated this to our RN’s, please continue to give us feedback on this matter.   We are exploring ways how we can improve in this area.

Thank for you for the care and concern we have received regarding our staff.  This is a profoundly difficult experience for everyone involved.

St. Michael’s Clinical Leadership Team

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Update December 20, 2020

We have 5 new staff cases to report today from the December 18th testing of all staff.  No new resident cases.

Resident cases: 14

  • B unit: 13
  • A1 unit: 1

Staff cases: 9

May we trust that the great love

from which we came

and to which we will return

is with us now

cradling our hurting hearts.

 

St. Michael’s Clinical Leadership Team

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Update December 19, 2020
Total COVID-19 Cases: 
Staff: 4 positive (one new positive case) 
B Unit Residents (no new cases)
  • 13 positive.
  • 2 residents have been re-swabbed due to new symptoms and we are awaiting their results. 
A1 Residents (no new cases)
  • 1 positive
  • 5 residents have been re-swabbed due to new symptoms and we are awaiting their results.
We are responding quickly when a resident or staff member shows any signs or symptoms so we may proactively identify positive cases.  The staff are diligent in communicating with families regarding their loved one’s health and you will be notified directly if your loved one tests positive for COVID-19. 
We are saddened to inform you that one of our beloved residents in B unit passed away peacefully yesterday evening.  This is our first death at St. Michael’s Centre due to COVID-19.  We extend our apologies and condolences to the family and we will be honouring this resident, and her family, with a few minutes of silence and prayers when our entire clinical team is in the facility on Monday.  It is with a heavy heart that we share this news.  We hold this family and all families that have been impacted by COVID-19 in our thoughts and prayers.  May this resident Rest In Peace. 
SMC Clinical Team

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Update December 18, 2020
 
Today we have 1 additional positive resident in A1.  You will be notified directly if your loved one tests positive for COVID-19.
 
Total COVID-19 Cases
 
B Unit Residents (no new cases)
  • 14 positive;  26 negative; 
A1 Residents (one new positive case)
  • 1 positive; 42 negative;
Staff:  3 positive
 
Essential visits:  Are reserved for residents who are actively dying.  You will be notified directly if your loved one is approaching end of life.  Our resident care coordinator and Director of Care will now be scheduling specific times/dates for essential visitors and will educate visitors on the risks and proper PPE protocols for visiting a resident that has COVID-19. 
 
Food/Essential Item Delivery Update: Families may deliver food/essential items 1-2 times per week from Monday – Friday between 9:00 AM – 11:00 AM. Please deliver your food/essential items at the after hours entrance where the items will be sanitized. 
  • What essential items are accepted?:
  • All essential care items (soaps, lotions, etc.) must be new products. 
  • Items that fit in a standard grocery bag (to minimize clutter in rooms).
  • Christmas gifts are acceptable as long as they meet the above requirements and can be sanitized. 
  • What food items are accepted?:
  • Home-made or store bought food packaged in a single-use food container that can be discarded after consumption. 
  • Non-perishable food items that do not require refrigeration. 
 
Please note: The staff will be unable to accept deliveries on December 25th and 26th.  
 
We feel the weight of the challenges at hand we are committed to doing everything in our power to contain the virus and care for your loved ones.
 
Please pray for our residents and staff
 
SMC Clinical Team

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Update December 17, 2020

Today we have 2 additional positive residents in B unit.

 

Total C-19 Cases

 

B Unit Residents

  • 14 positive
  • 10 negative
  • 16 pending

 

A1 Residents

  • No positive cases
  • 36 negative
  • 7 pending

 

Staff

  • 3 positive

 

Additional actions being taken

  • Staff for A1 and A2 units will be using separate entrances/exits to access the units in order to prevent contact with B unit
  • All staff will be swabbed again tomorrow, Friday December 18th
  • We are acquiring extra equipment such as Oxygen Concentrators and medical orders to treat/support residents with Covid-19

 

We feel the weight of the challenges at hand and we are committed to doing everything in our power to contain the virus and care for your loved ones.

 

St. Michael’s Clinical Leadership Team

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Update #2 December 16, 2020

It is with a heavy heart that we share the following with you, in regards to the resident swabs we collected yesterday, December 15th.

 

B Unit Residents:

  • New positive cases: 8
  • Negative: 10
  • Pending results: 18
  • Total positive residents: 12

 

What are we doing to safeguard your loved ones?

  • We have ensured there is a dedicated Care Aide providing care to each of the rooms that have positive cases.
  • The RN will call families whose loved ones have tested positive to provide you with an update
  • Our St. Michael’s physicians looking after the residents who are positive for C-19 have been notified, so that necessary medical orders can be prepared
  • All protocols are in place
  • Our clinical team had an emergency call with Fraser Health’s Infection Prevention and Control team around 6:00pm today.  In reviewing the swab results, location of the rooms, and knowing 18 swabs are pending, we have made the decision not to move any residents at this time.  The risks outweigh the benefits at this point.  Our plan is to wait for the pending results to get a broader and more accurate picture before we act.

 

A1 Unit Residents:

  • Negative: 36
  • Pending results: 7
  • No positive cases

 

We are sorry to share this news with you.  It has hit our leaders and staff hard.  We will continue to do everything in our power to care for your loved ones.  Please include all who live and work here in your prayers.

 

St. Michael’s Clinical Leadership Team

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Update December 16, 2020

We have one more positive staff case to report on A1 unit.

Total positive cases

  • Residents: 4
  • Staff: 3

Residents on A1 and B units were swabbed yesterday and we are awaiting the results.

Saint Michael the Archangel serves as the patron saint of people suffering from any type of illness, as well as those who work in dangerous conditions.  We continue to call on all of our angels to protect us and guide us in this time.

St. Michael’s Clinical Leadership Team

St Michael

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Update December 15, 2020

Swab results:

  • Residents: 4 positive (no new cases).
  • Staff: 2 positive (as previously reported).
    • All staff are negative from December 12th testing.

Residents on A1 and B Unit were swabbed (round 2) today, Dec. 15, 2020, to proactively identify any new positive cases.

 

During our daily meeting with our Infection Control team at Fraser Health, we discussed cohorting our residents as a way to manage our positive resident cases and to reduce the risk of COVID-19 spread as much as possible.   This is a strategy whereby residents that are positive are placed together in the same room and cared for together.   Alternatively, residents that test negative could be moved to different rooms. However, there is a risk that those negative residents could develop COVID-19 after being moved, and spread the virus to a previously unaffected floor.   We will take direction from our Infection Control team and our medical director on this matter and further explore this strategy after we get the second round of swab results.

 

The staff at St. Michael’s is thankful for all families and their continued support during this outbreak. Below is a blessing that we hope will bring comfort during this challenging time:

 

“In each breath this day, may there be peace.

In each step this day, may there be grace.

In each word this day, may there be compassion.

In each encounter this day, may God’s presence be know.

Amen.”

 

Please pray for our residents, staff and families as we weather this storm.

St. Michael’s Clinical Leadership Team

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Update December 14, 2020

Resident swab results: 

  • 1 additional positive case on B unit
  • 1 swab pending
  • All remaining swabs are negative

 

Swab result totals:

  • Residents:
  • 4 positive
  • Staff:
  • 2 positive (as previously reported)
  • 115/118 staff are negative from December 12th testing
  • 3 pending

Residents on A1 and B units will be tested again tomorrow, Tuesday December 15th.

 

Virtual Visits

Unfortunately we are not able to resume virtual visits anytime soon.  With the extra work required by the additional precautions, our care staff need to remain focused on resident care and ensuring all protocols are followed.  Our therapies team are not allowed to enter rooms on the affected units.  We know you would love to see your family members and we wish we had the capacity to provide this.

 

How can families support us?

Please try to hold off on frequent calls to our nursing stations. Our nurses are busy monitoring residents and ensuring they are safe.  Phone calls are taking nurses away from providing care to your loved ones.  Please refer to our daily website and email updates.  If there are any concerns with your loved one, or if they test positive, we will contact you directly.

 

If you have non-medical questions about the outbreak, please email our Therapies Team (therapies@stmichaels.bc.ca).  We may not be able to respond quickly, but we will try to address relevant questions in our daily updates.

 

We continue to meet daily with Fraser Health Infection Prevention and Control, and Public Health, to take our direction from them.  All precautions are in place and reviewed regularly.  The safety and well-being of our residents and staff continue to guide our actions.

 

Please pray for our residents, staff and families as we weather this storm.

St. Michael’s Clinical Leadership Team

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IMG 3893

IMG 3894

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Update December 13, 2020

No new cases to report today.

Swab results: 

  • Staff: Staff were tested yesterday and we are awaiting results
    • 2 positive (as previously reported)
  • Residents: 124 residents were swabbed on December 8th
    • 3 residents positive
    • 65 residents negative
    • 56 resident swabs are pending

 

Today is the third Sunday of Advent when the candle of joy is lit.  Joy can feel like a stretch for many of us right now.  It’s important to remember that the Christmas story is not set in upbeat, happy times.  It’s a story about “good news of great joy” for people living in poverty under an oppressive king.

We hear cheerful Christmas songs on the radio, but we’re still in Advent.  One of the few well known Advent songs is ‘O Come, O Come, Emmanuel.’  Emmanuel means “God with us.”  It is sung by a people that “mourns in lowly exile here,” calling for God to be here with them.

For our residents isolated in their rooms and for families isolated from loved ones, we pray for God to be here with us all, knowing this is already true.  The season of waiting for liberation from these painful times will not automatically end on December 25th.  Like the people of the first Christmas, we wait for good news of great joy, not knowing when it will surprise us.

 

May we wait with hopeful hearts for the light that is coming.

St. Michael’s Clinical Leadership Team

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Update December 12, 2020

Swab results: 

  • Staff: 2 positive – no new cases.
  • Residents: 124 residents were swabbed on Dec. 8, 2020.
    • 3 residents positive.  A 3rd resident has tested positive on B Unit.
    • Residents that have tested positive are asymptomatic and stable.  We are grateful for this.
    • 62 residents negative.
    • 59 resident swabs are pending, and we will keep you updated on results.

B Unit is on outbreak as of December 10th, 2020 and remains on droplet precautions. A1 Unit has been placed on droplet precautions as of December 11th, 2020.

What are droplet precautions?  This is a safety measure where only nursing staff enter residents’ rooms. Nursing staff must wear gowns and gloves when providing care; gowns and gloves are discarded upon leaving the room.

NEW: Staff are being swabbed today, Dec. 12, 2020, in order to proactively identify positive cases.

We continue to meet with Fraser Health Infection Control team daily to review protocols and action plans. Our staff values the health, safety, and happiness of our residents while we navigate these challenging times. See below a photo of two of our residents smiling with their care aide, one of whom is turning 100 today!

 

Care Aide With F P And N C

Please note: consent was received from family members of the above residents to post this photo on our website.

St. Michael’s Clinical Leadership Team

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Update December 11, 2020

Swab results remain the same:

  • 2 staff positive; 2 residents in B unit tested positive for COVID-19.
  • Further resident swab results are pending and we will keep you informed.

The B unit has been officially declared on outbreak as of December 10th, and remains on droplet precautions. Staff hand hygiene and PPE audits will continue daily.

We have implemented all necessary protocols:

  • Daily morning phone calls seven days/week continue with Fraser Health Infection Control Team to review protocols and action plans.
  • In B unit, residents are remaining in their rooms where they are receiving care and meals.
  • We are scheduling additional housekeeping staff for enhanced cleaning, and our therapies team continues to provide enhanced cleaning in non-affected areas of the building.
  • Important:  The decision has been made to swab selected staff as a proactive measure to identify positive cases.  This will allow us to act quickly and decisively.  Extra resources were brought in this morning to support this mass swabbing.
  • A clinical nurse educator has been designated for SMC to reinforce educations around PPE use and hand hygiene.

REMINDER:  Please refrain from delivering large items i.e. refrigerators etc. We are decluttering residents’ rooms to ensure regular sanitizing is thorough and extra large items in rooms make this difficult.

We understand how difficult being separated from your loved one is, and we will get through this together! Our staff at St. Michael’s is working hard to care for your loved one and staying hopeful and optimistic in the process. See below photos of our dedicated staff:

 

Staff 3

 

Staff 2

Staff 1

 

SMC Clinical Team

“I will love the light for it shows me the way, yet I will endure the darkness for it shows me the stars.” – Og Mandino

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Update #2 December 10, 2020

The Medical Health Officer has officially declared an outbreak for the B unit only, due to the two residents who tested positive.  We continue to wait for pending resident test results that will determine whether we need to expand the status of the outbreak.  We will take direction from Fraser Health whether staff need to be swabbed.

The St. Michael’s outbreak management team will be meeting with the Fraser Health team tomorrow morning.  In the meantime they have provided the following direction for precaution measures, all of which are already in place.

  1. Ensure adequate cleaning supplies, PPE, and hand sanitizer.
  2. Improve Isolation Precautions – including enhanced cleaning and restricting movement of staff and residents to only one unit.
  3. Monitor residents and health care workers – twice daily symptom checks, with testing and isolation precautions for anyone who is symptomatic.
  4. Improve Communication and Alerting Processes, including posting signage of outbreak status and communicating regularly with families.

Follow-up guidance will be provided by Public Health and the Medical Health Officer.

St. Michael’s Clinical Leadership Team

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Update December 10, 2020

This morning we received confirmation that two residents in B unit have tested positive for COVID-19, in addition to the two staff members previously reported.  Further resident swabs are pending – we will keep you informed.  You will be notified directly if your family member has tested positive.

This is hard news to hear for all of us who are part of the St. Michael’s community.  We are committed to doing everything we can to care for your loved ones and keep you regularly informed.

What happens now?

  • One dedicated care aide will be assigned to each of the two affected rooms.  This helps prevent spread
  • Additional staff are being scheduled for enhanced cleaning.  We have adequate PPE supplies, and will monitor this daily.
  • All residents continue to remain in their rooms and receive meals there.
  • All staff continue to work on only one unit in order to prevent spread
  • We are awaiting further direction from Public Health and Fraser Health, and for an official declaration of an outbreak; and whether our staff need to be swabbed.

Visits and deliveries

  • Food deliveries will not be accepted during the outbreak.
  • Indoor visits are cancelled during the outbreak.
  • Virtual visits will be temporarily suspended to allow our staff to implement outbreak protocols.  We anticipate resuming virtual visits on Wednesday December 16th.
  • Essential visits are permitted.  Essential visitors must be screened, wear a mask, sanitize hands, and travel directly to the resident they are visiting and then directly to the exit after the visit.

We learned a lot from the previous outbreak, including how adaptive we are as a staff team.  Thank you for your support and prayers as we continue to navigate this challenging time.

St. Michael’s Clinical Leadership Team

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Update December 9, 2020

We have received a total of four staff test results for COVID-19:

  • Two staff members have tested positive
  • Two staff members have tested negative
  • We are not awaiting any further test results for staff

We are awaiting test results for all residents

  • No residents are symptomatic

Indoor visits are cancelled until the end of Friday, December 11th.

We are still not under an official outbreak.

Advent is the Christian season of preparing for Christmas, waiting with hopeful anticipation for the one to be born who is known as the Light of the World.  We are grateful signs of hope shared with us by Ave Maria Garden who made cards for each of our residents.  We wait with eager anticipation to deliver these closer to Christmas.

In prayerful waiting,

St. Michael’s Clinical/Leadership Team

 

Cards

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Update December 8, 2020

We have received a total of three staff test results for COVID-19:

  • Two staff members have tested positive.
  • One staff member has tested negative.
  • We are awaiting test results for one additional staff member.
  • No residents are symptomatic.

As community cases continue to increase, this will be our reality.  We continue to await direction from Public Health and Fraser Health.  At this point we are NOT in an outbreak but it is possible an outbreak could be declared. Below are the additional precautions we are taking:

  • All residents are staying in their rooms.
  • All residents on all units will be swabbed today – 8th, 2020. This identifies if there are any residents positive for C-19 and allows us to respond faster.
  • We are awaiting further direction from Public Health if we need to expedite mass swabbing of all staff members.  We are ready for this.
  • All indoor visits and therapies programs have been cancelled and will be reassessed at end of day on Wednesday, Dec. 9th, 2020.
  • Essential visits are permitted as needed.

Therapies Update: The following programs will begin again once we receive direction from Fraser Health:

  • Recreation: Tuck Shop, Happy Hour.
  • Music Therapy: Drum Circle, Music Appreciation

Please note:   We are not officially under an outbreak, and are taking all the necessary precautions to protect your loved ones and our staff.

We will continue to provide updates regularly and appreciate any feedback you have for us.  Thank you for your support and prayers.

 

“May the sweep of this day be steadied by gestures of presence, infectious grace, persistent love, and outrageous vision. Until an iridescence grows within.”

St. Michael’s Clinical/Leadership Team

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Update: December 7th, 2020

We received confirmation this morning that a staff member has tested positive for COVID-19.  The good news is that no residents are symptomatic, and we are waiting for test results from two other staff members.  While we await direction from Public Health and Fraser Health about next steps, here are the additional precautions we are taking:

  • All indoor visits and activities have been cancelled, currently until the end of Wednesday December 9th.  Virtual visits are continuing.
  • Residents are staying in their rooms.
  • Staff will remain assigned to designated units to limit contact between units.

 

Following our earlier outbreak we have had several debrief meetings to identify what we learned and what can be improved.  We have maintained an ongoing high standard of infection control practices and are now applying this hard-earned experience as we raise our precaution level.

 

Please note:   We are not officially under an outbreak, and are taking all the necessary precautions to protect your loved ones and our staff.

 

We will keep you informed of any updates as soon as we are able.  Thank you for your support and prayers.

 

St. Michael’s Clinical/Leadership Team

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Update: November 25th, 2020

St. Michael’s Centre was cleared of the outbreak we experienced from October 26th-November 12th 2020.

We are grateful for the hard work, perseverance and support of all involved.

 

Protocols and precautions

Guided by Fraser Health, we are following the step-down process after an outbreak.  These include:

  • Staff are dedicated to working on only one unit to limit movement.
  • Limiting resident movement rather than large gathering in the dining area.
  • Cancellation of large group activities, while providing one-to-one, and very small group activities as appropriate.

 

In addition to the step-down process, we continue our ongoing COVID-19 protocols:

  • Residents are screened for symptoms twice a day, and staff twice per shift for any signs of illness.
  • Staff are wearing mandatory PPE, including procedure masks that cover their mouth and nose, eye protection and other personal protective equipment as recommended.
  • Enhancing daily cleaning practices.
  • Maintenance of 2 meters of physical distance in common spaces.

 

Deliveries for residents:

As we step-down from our outbreak mode, we continue to follow Fraser Health’s COVID-19 guidance for food and essential care items:

  • Single portion meals for immediate consumption can be delivered in disposable containers. Nothing that requires refrigeration is allowed.
  • Non-perishable food items, clothing and new essential care items (toiletries, etc.) are allowed.
  • All delivery items should be wiped down with antibacterial wipes and delivered in a disposable bag, labelled with resident’s name.

 

Visitors:

NEW: Fraser Health has implemented a new policy that requires all long term care home visitors to wear medical grade masks. We can no longer accept visitors that are wearing cloth masks upon arrival. Please do your best to bring your own medical grade mask.

We have resumed indoor visits, which remain limited to 30 minutes per one designated visitor. We kindly ask that you review the guidelines below:

  • Please stay at home if you are feeling unwell.
  • Remain behind the plexiglass partition and refrain from touching your loved one for the entire duration of your visit.
  • Wear a medical grade mask for the entire duration of your visit.
  • Sanitize before and after your visit.

 

Virtual visits continue to be scheduled. Please connect with our therapies team to schedule at 604-434-1323 ext. 123, or email therapies@stmichaels.bc.ca

 

Essential Visits are reserved for families with a loved one that is actively dying.  Essential visits will continue to occur in residents’ rooms in consultation with Malou (Director of Care) and Eveling (Resident Care Coordinator).

 

There continue to be many COVID-19 outbreaks in long-term care and assisted living facilities within Fraser Health.  The above safety measures are important to keep all who live and work at St. Michael’s healthy, and to do our part in helping contain COVID-19.

 

You can also find information at our new Facebook page:

https://www.facebook.com/St-Michaels-Centre-Burnaby-101310885151098/

Decorations

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IMG 3819

 

Being mindful or our resident’s emotional and spiritual well-being, this week we have put up Christmas decorations and are enjoying the extra brightness they bring to our space and our spirits.  As the light shortens a bit each day, may peace persist and gentleness enfold you.

 

Thank you,

SMC Clinical/Leadership Team[/vc_column_text][/vc_column][/vc_row]