General Information Main: (604) 434-1323
Hospice Care Contact Main: (604) 412-2174
7451 Sussex Avenue Burnaby, BC V5J 5C2
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Family Updates – Long-Term Care

Update – September 25, 2023

Dear Family Members,

RE: COVID-19 Update


We received confirmation this past weekend that one (1) resident on A2 has tested positive for C-19, and 6 results (from different units), for influenza, RSV and C-19 testing are pending.  Isolation and droplet precaution protocols are active.

As well, four (4) SMC employees have tested positive for C-19.  These staff will not be able to return to work until they have been completely cleared.


How are we handling this?  Staff in all areas huddled today to reinforce messaging around hand hygiene, use of PPE, and how to keep residents and staff safe.  Education is being provided and questions answered on an ongoing basis.


Activities: Some group activities for residents have been put on hold, and the Therapies team will prioritize one-to-one visits and activities as appropriate.


Visits:  Currently, there are no restrictions to visitation, but please wear a mask when entering our facility.


Facility Cleaning:  Extra housekeeping will be brought in for enhanced cleaning as needed, and the Therapies Team will be mobilized to:

  • Assist with enhanced cleaning of high touch points throughout the building
  • Ensure tighter screening of staff screening
  • Support resident 1:1’s as needed and support the clinical team


PPE supplies:  We have enough PPE supplies on hand


Important– Staff will ensure continuous medical masking, strict handwashing and use of hand sanitizer .

  • Staff will continue to Self-Monitor themselves for any symptoms of COVID-19 (Cough, fever, shortness of breath, respiratory symptoms, etc).


To ensure the safety of all residents and staff, we would like to assure you that we are taking necessary precautions while providing care.


With thanks,


SMC Clinical Leadership Team