General Information Main: (604) 434-1323
Hospice Care Contact Main: (604) 412-2174
7451 Sussex Avenue Burnaby, BC V5J 5C2
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Where to find us.

7451 Sussex Avenue
Burnaby, BC V5J 5C2
(between Imperial and Rumble)

Main: (604) 434-1323
Fax: (604) 434-6469



Main: (604) 412-2174
Fax: (604) 412-2175

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Your constructive feedback helps us to improve the care we offer.

    Visitation/Appeals Process:

    As the focus in BC continues to be on reducing transmission of COVID-19, the restrictions for visitation in long-term care remain in effect.

    Social and Essential Visits:

    • Social and essential family visits will be permitted in long term care following provincial legislation, health authority guidelines and site-specific policies.
    • All social visits must be scheduled and are time limited.  All visitors must self-assess using COVID-19 symptom assessment criteria and if unwell, should not visit.
    • A rapid test will be administered at the time you come in.
    • If you would like to schedule a visit, please book a time and date through our Book Online platform.

    If you have questions about social or essential visits, please speak to the following team members right away:

    • Marah Mendoza, Care Coordinator:  604.434.1323 #167
    • Malou Cordero, Director of Care: 604.434.1323 #106

    If you are still not satisfied with what has been discussed with you, please speak to Arif Padamshi, CEO:  604.434.1323 #115

    Should you still be unsatisfied, and would like to appeal, please contact the Patient Care Quality Office per below:

    Fraser Health Patient Care Quality Office

    11762 Laity Street, 4th Floor

    Maple Ridge, BC  V2X 5A3

    Phone: 604-918-7444

    Fax: 604-463-1888