General Information Main: (604) 434-1323
Hospice Care Contact Main: (604) 412-2174
7451 Sussex Avenue Burnaby, BC V5J 5C2
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Where to find us.

7451 Sussex Avenue
Burnaby, BC V5J 5C2
(between Imperial and Rumble)

Main: (604) 434-1323
Fax: (604) 434-6469



Main: (604) 412-2174
Fax: (604) 412-2175

Send Us Your Feedback

Your constructive feedback helps us to improve the care we offer.

Visitation/Appeals Process:

As the focus in BC continues to be on reducing transmission of COVID-19, the restrictions for visitation in long-term care remain in effect.

Social and Essential Visits:

  • Social and essential family visits will be permitted in long term care following provincial legislation, health authority guidelines and site-specific policies.
  • All social visits must be scheduled and are time limited.  All visitors must self-assess using COVID-19 symptom assessment criteria and if unwell, should not visit.
  • If you would like to schedule a visit, please contact our Therapies team on 604-434-1323 ext. 123.

If you have questions about social or essential visits, please speak to the following team members right away:

  • Eveling Rivera, Care Coordinator:  604.434.1323 #167
  • Malou Cordero, Director of Care: 604.434.1323 #106

If you are still not satisfied with what has been discussed with you, please speak to Arif Padamshi, CEO:  604.434.1323 #115

Should you still be unsatisfied, and would like to appeal, please contact the Patient Care Quality Office per below:


Fraser Health Patient Care Quality Office

11762 Laity Street, 4th Floor

Maple Ridge, BC  V2X 5A3

Phone: 604-918-7444

Fax: 604-463-1888